LGC Standards is a division of LGC Group, the UK’s designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries worldwide. We use our expertise to produce to the highest standards, including ranges produced under ISO/IEC 17025 and accredited to ISO 17034. Our wide range of reference materials and proficiency testing schemes is complemented by our experience in outsourcing and customs, enabling us to adapt quickly to provide tailored solutions that meet our customers’ analytical needs. We innovate and apply science in order to ensure the safety and integrity of products and services, in line with our vision of science for a safer world.
Job DescriptionQuoting Specialist (m/f/d) - French Speaking
Hybrid | 📍Molsheim, France (2-3 days per week in the office)
Make every customer interaction count. Support scientific progress. Help shape a safer world.
At LGC Standards, we're proud to support scientists, laboratories and organisations across the globe with critical reference materials, proficiency testing schemes and laboratory solutions.
As a French Speaking Quoting Specialist, you'll help customers access the products they need to perform essential testing, research and quality assurance activities. Every quotation you create, every challenge you solve and every relationship you develop helps us deliver our purpose: Science for a Safer World.
This role is perfect for someone who combines strong commercial awareness with a passion for customer experience. You'll take ownership of customer enquiries, provide expert quotation support and become a trusted partner for customers throughout their journey.
What you'll be doing
- Preparing quotations for customers accurately and efficiently
- Managing customer requests and acting as a key point of contact
- Working proactively to support customers and identify solutions
- Following up on quotations and supporting sales conversion opportunities
- Collaborating closely with Sales, Operations and Customer Service colleagues
- Delivering an outstanding customer experience across multiple communication channels
- Supporting the adoption of digital tools and self-service platforms
- Managing regulated product enquiries in line with established compliance processes
- Contributing ideas that enhance customer satisfaction and process efficiency
What we're looking for
- Fluent French and strong English language skills are a must
- Experience in customer service, quotations, sales support, inside sales or a similar customer-facing role
- A proactive mindset and genuine desire to help customers succeed
- Strong communication and relationship-building skills
- Excellent attention to detail and organisational abilities
- Experience using CRM systems and business systems such as Salesforce, IFS or similar
- Confidence managing multiple priorities in a fast-paced environment
- A collaborative team player who enjoys working across functions
Nice to have
- Experience within life sciences, chemistry, laboratory products or another scientific environment
- Experience supporting international customers
Why join LGC?
- Hybrid working model with 2-3 days per week in our Łomianki office
- An international environment supporting customers in more than 180 countries
- Opportunities to learn, grow and develop your career
- A collaborative and supportive team culture
Our values
- PASSION
- CURIOSITY
- INTEGRITY
- BRILLIANCE
- RESPECT
Equal opportunities
LGC strongly believes that every job applicant and employee should be valued for their individual talents. Shortlisting, interviewing, and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.
For more information about us, please visit our website www.lgcgroup.com
Skills Required
- Fluent French
- Strong English language skills
- Experience in customer service, quotations, sales support, inside sales, or a similar customer-facing role
- Proactive mindset and genuine desire to help customers succeed
- Strong communication and relationship-building skills
- Excellent attention to detail and organizational abilities
- Experience using CRM systems and business systems such as Salesforce, IFS, or similar
- Confidence managing multiple priorities in a fast-paced environment
- Collaborative team-player skills
- Experience within life sciences, chemistry, laboratory products, or another scientific environment
- Experience supporting international customers
LGC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about LGC and has not been reviewed or approved by LGC.
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Healthcare Strength — Health, dental, and vision coverage with FSA/HSA options are consistently part of the package, and private medical is cited where applicable in the UK. Coverage is often characterized as solid alongside other core benefits.
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Retirement Support — Retirement offerings include a 401(k) with employer contribution in the U.S. and pension schemes in the UK, complemented by life and disability insurance. These elements are highlighted as part of a standard-to-competitive core package.
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Leave & Time Off Breadth — Paid time off, holidays, sick leave, and family leave are broadly available, with some sites offering a year‑end shutdown. Flexibility and local leave programs contribute to a generally well-rounded time‑off offering.
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What We Do
LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality and range. LGC’s tools play a key role in customer workflows from discovery applications through to commercial manufacture and enable its customers to: bring new diagnostics and therapies to market; progress research and development; optimise food production; and continuously monitor and enhance the quality of food, the environment and consumer products. LGC’s 175+ years of scientific heritage, combined with a track record of innovation and value-enhancing acquisitions, has enabled the company to build its product portfolio and expertise, and develop deep relationships with customers, industry partners and the global scientific community. LGC’s core purpose of Science for a safer world and its core values of passion, curiosity, integrity, brilliance and respect, drive its culture. As of 30 June 2021, it employs 4,350 employees, of which over 1,175 employees hold PhD and/or master’s degrees. Its products and services are delivered by highly qualified and experienced teams, operating from a global network of accredited sites that showcase its scientific and manufacturing capabilities.
