Fraud Team Leader

Why you’ll love this role

You’ll be joining a fast moving and diverse team of dedicated individuals who work together to safeguard StockX’s marketplace, customers, team members, and inventory worldwide. You’ll be leading a team of Fraud Analysts focused on e-commerce fraud, marketplace integrity, chargeback analysis, and safety & trust. This role is on the Market Integrity Team and will work cross-functionally with stakeholders in Safety & Trust, Product, Engineering, Brand Protection, Operations, Customer Support, and Information Security.

What you’ll do 

• Effectively lead a team of Fraud Analysts, ensuring proper analysis and task completion
• Work cross functionally with key stakeholders to develop anti-fraud controls, requirements and execution plans
• Assist in managing dependencies, risks, and strategy to exceed departmental goals and objectives
• Create and maintain training materials and processes
• Use data and analytics to develop and implement new measures to reduce fraud and risk
• Partner with Product & Engineering Teams to develop new tooling and features needed for fraud defenses.
• Prepare analysis and reporting on fraud related activity for StockX Senior Leadership 
• Maintain clean and detailed record keeping of instances of fraud. 
• Maintain vendor management with external fraud partners to ensure effectiveness 

About you 

• 3-5 years experience in related fields (Fraud Operations, Safety & Trust, Chargebacks, Payments Abuse)
• 2 years leadership experience
• Experience with fraud management vendors (Riskified, Sardine, etc…)
• Experience with project management systems (Confluence, JIRA, etc...)
• Experience with data platforms (Tableau, Databricks, Datadog, etc...)
• Knowledge of e-commerce fraud, investigation, or chargebacks
• Excellent written, and verbal communication skills.
• Excellent presentation skills

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Pursuant to the various pay transparency laws/acts, the base salary range is $70,000 to $80,000 plus opportunities for benefits (e.g., medical, dental), equity and discretionary bonuses. Compensation is dependent on geography and may vary.