Responsible for all Transshipment execution in the Area/QSC based on Transshipment Management guidance. Executing the replanning of impossible/tight/long connections. Also involved in day-to-day space alignment on 3rd party feeder in cooperation with TS management.
Follow up and respond to all messages related to transshipment issues as well as maintain a smooth and regular communication chain between Transshipment Management and all Areas’ Customer Service staff in order to coordinate the best and fastest connection.
Obtain overview on open transshipment requests and plan transshipment connection.
Assign voyage to transshipment request and ensure correct terminal.
Review the import and export volumes at the transshipment port assigning the preferred route, and faster and cost-effective connection available.
Handle consequences of Port Call Change impacting transshipment.
(Re-)arrange terminal haulage or off-dock storage during transshipment.
Ensure the accuracy of the feeder schedule created by GCC Scheduling.
Split of transshipment request to the new shipment and request updated documentation via Customer Service (CS).
Align transshipment capacities with volume.
Monitor transshipment connection and rollover of transshipment units in case of misconnection.
Update cargo in the system when Transshipment Manager instructs regarding port omission and subsequent action plan.
Create feeder Work Orders (WO) and submit WOs to the vendors.
Create Transport exceptions for transshipment use cases.
Inform the origin and destination offices about transshipment cargo inspection as well as the additional charges incurred in transshipment ports to ensure additional expenses are recovered from the shipper or customer account.
- University Degree or Diploma in Marine Studies, Logistics & Supply Chain Management, or a related field. Equivalent qualifications will also be considered.
- Preferably 2-3 years of experience within the Maritime/Shipping industry.
- Fresh Graduate are welcome to apply
- Fluent in written and spoken English
- Excellent communication and negotiation skills
- Knowledgeable in MS Office applications
- With a highly analytical mindset, and the ability to work systematically under pressure
Our global network spans 140 countries, 400 offices, and a growing portfolio of terminal and infrastructure investments. This scale enables us to deliver consistent, high‑quality service across continents and to support our customers in even the most complex supply chains.
When you join us, you become part of more than 18,000 colleagues working across borders, functions, and cultures, to not only to deliver quality for our customers, but to create innovation and opportunities across roles, regions, and perspectives.
We believe that every exploration is a chance to grow, and every port is a place to belong.
We offer market-aligned compensation with opportunities for merit-based reviews, 13th month salary and performance bonuses where components would vary based on local market practices and legal requirements.
Competitive leave entitlements
Including annual leave, medical leave, and other statutory leaves as applicable in your country of employment.
Healthcare coverage
Medical insurance and Flexible benefits to support your physical and mental wellbeing. Coverage will vary based on local market practices.
Career mobility and Learning and development support
Access to learning resources (like LinkedIn Learning), professional development programs and internal mobility programs to support your development across teams, functions, and geographies.
Employee recognition and wellness initiatives
Initiatives include wellness programmes, employee recognition programme, and engagement activities to foster a positive work environment.
Work from Home arrangements
Depending on nature of role; hybrid work arrangements are available with minimum 3 days in office and up to 2 days work from home schedules to support work-life integration with some variations based on local market conditions.
Commitment to sustainability and social impact
We are dedicated to responsible business practices, with ongoing efforts in environmental sustainability and community engagement through corporate social responsibility programmes.
Diversity, equity and inclusion
We are proud to be an inclusive employer, committed to building a diverse workforce and creating a workplace where all employees feel respected, supported, and empowered to thrive.
Skills Required
- University degree or diploma in Marine Studies, Logistics and Supply Chain Management, or a related field; equivalent qualifications considered.
- Two to three years of experience within the maritime or shipping industry.
- Fresh graduates may apply.
- Fluent written and spoken English.
- Excellent communication and negotiation skills.
- Knowledge of Microsoft Office applications.
- Highly analytical mindset and ability to work systematically under pressure.
What We Do
With a fleet of 280 modern container ships and a total transport capacity of 2.1 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 13,700 employees and 400 offices in 140 countries. Hapag-Lloyd has a container capacity of 3.1 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 114 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents. In the Terminal & Infrastructure segment, Hapag-Lloyd has equity stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. Around 2,900 employees are assigned to the Terminal & Infrastructure segment and provide complementary logistics services at selected locations in addition to the terminal activities.
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