Coordinator Support

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

• Make a difference in this dynamic & fast paced role!      
• ASU Level 9 position + 24/7 Rotational Shift Roster
• Permanent, full-time opportunity working at our Mascot head office

As the Coordinator Support in the Integrated Operations Centre (IOC), your work will see you responsible for the disruption management of all Long Haul Flight and Cabin Crew's activities to maximise the schedule integrity of Qantas' mainline flying operations. Your operational experience and ability to think outside the square will set you up for success within this pressurised environment.

You’ll have -

• Demonstrated organisational and time management skills
• Ability to manage and resolve multiple problems, identifying and prioritising most critical on a cost/commercial pax basis
• An understanding of, and experience in CASA Regulations for Cabin and Tech Crew, and EBA interpretation.
• Demonstrated ability to build and maintain mutually beneficial relationships with internal customers
• Ability to make commercially sound decisions in time critical situations
• Intermediate skills and experience with Microsoft Suite inc. Outlook, Word, Excel & ARMS
• Strong attention to detail and adaptability to shifting priorities.
• Willingness to work a rotating shift roster
• Previous airline experience is advantageous

Why the Qantas Group?     

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at the Qantas Group. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.      

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.     

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.    
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees. 
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.    
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.     

The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.  We embrace diversity and encourage applications from people with disability. Candidates will have the opportunity to request support or reasonable adjustments during the recruitment process in order to demonstrate their ability to meet the inherent requirements of our roles.    

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications close: Sunday, 29 March, 2026