Coordinator, Study Tours

Posted 4 Days Ago
Be an Early Applicant
Parramatta, New South Wales, AUS
In-Office
103K-117K Annually
Mid level
Edtech • Other • Professional Services
The Role
Manage end-to-end development, partner engagement, scoping, pricing and logistics for international study tours. Prepare agreements and program documentation, coordinate stakeholders and delivery (including homestays), and support evaluation and continuous improvement to ensure commercially and operationally viable programs.
Summary Generated by Built In
Job Description

  • Full-time, ongoing position
  • Based at Parramatta City Campus, with flexible working arrangements.
  • Remuneration: $102,802 p.a., plus Superannuation and Leave Loading

About The College 
Western Sydney University The College is a not-for-profit wholly owned entity of Western Sydney University. With campuses across Western Sydney and a range of educational offerings, we pride ourselves on innovative working practices for staff and meaningful student experiences. 

At The College, we value innovation, excellence, collaboration, fairness and trust. These guiding values, aligned with Western Sydney University, ensure that our staff deliver high quality work and provide supportive experience for our students. 

About the Role 
Working within the Academic Pathway Programs Directorate as part of the English Language Programs, you will:

  • Develop and manage a pipeline of study tour opportunities from initial engagement through to viable program proposals. 
  • Lead engagement with international partners to scope, shape and progress study tour concepts toward approval. 
  • Coordinate program scoping, design and pricing to ensure study tours are commercially and operationally viable. 
  • Prepare draft program agreements and supporting documentation aligned to approved proposals. 
  • Coordinate study tour delivery logistics, including homestay arrangements and non-academic operational activities. 
  • Contribute to program evaluation and continuous improvement through feedback analysis and delivery reviews. 

For further information, please refer to the Position Description.

About You 
You are: 

  • Qualified, ideally with a postgraduate tertiary qualification in business, client relationship management, project management, operations management (or related), or have an equivalent mix of relevant study and industry experience.
  • Experienced in the international education space, with a solid understanding of international student markets and what partner organisations need.
  • Comfortable building and managing a pipeline, from initial outreach and relationship development through to shaping a viable study tour proposal.
  • Confident scoping and shaping programs, gathering requirements, coordinating inputs from multiple stakeholders, and translating ideas into deliverable plans.
  • Organised and practical, able to keep delivery logistics on track and use feedback to strengthen future programs.

Why Join us? 
We offer a supportive and forward-thinking environment where your expertise is valued, and your contributions will make a difference! Joining our team comes with a range of benefits including: 

  • 35-hour work week. 
  • Remote working options of up to 2 days per week, subject to operational requirements. 
  • Generous leave entitlements including 5 weeks of annual leave per year. 
  • Professional development – access to leave, grants and training. 
  • Additional benefits and more can be found here. 

The Location 
This position will be based at our Parramatta City campus, although travel to other campuses may be required. This position is not available in a fully remote format. 

Remuneration Package: Professional Staff Level 7 $116,862 p.a. (comprising Salary of $102,802 p.a., plus Superannuation and Leave Loading) in accordance with the College Enterprise Agreement. 
 
Enquiries: 

  • Please direct enquiries about this role to Samuel Ng , Manager, English Language Programs via email at [email protected].
  • Specific enquiries or issues with your application may be directed to the Recruitment Team at [email protected].

Closing date: 11:59pm, Sunday 16 August 2026.
 
Working Rights in Australia – Eligibility 
You must provide evidence of your full-time working rights in Australia at time of application. 
 
Working with Children Check 
As The College provides education opportunities to a range of ages including under 18 year olds, it is a prerequisite to have/gain WWC clearance. It is a mandatory requirement to obtain and maintain a “NSW Working with Children Check Clearance” to work at The College. 
 
Please note, only those applications submitted via the WSU online recruitment system will be accepted. 

Skills Required

  • Postgraduate tertiary qualification in business, client relationship management, project management, operations management or related, or equivalent mix of relevant study and industry experience.
  • Experience in the international education space with a solid understanding of international student markets.
  • Proven ability to build and manage a pipeline from initial outreach through to shaping viable study tour proposals.
  • Experience scoping and shaping programs, gathering requirements, coordinating inputs from multiple stakeholders, and translating ideas into deliverable plans.
  • Experience coordinating program delivery logistics including homestay arrangements and non-academic operational activities.
  • Ability to contribute to program evaluation and continuous improvement through feedback analysis and delivery reviews.
  • Evidence of full-time working rights in Australia at time of application.
  • Hold or be able to obtain a NSW Working With Children Check clearance.
  • Ability to be based at Parramatta City Campus and travel to other campuses as required (not fully remote).
  • Strong organisational and practical implementation skills to keep delivery logistics on track.
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The Company
3,278 Employees

What We Do

Western Sydney University is a public research university based in Greater Western Sydney, Australia. It offers a wide range of undergraduate, postgraduate, and research degrees. The university is known for its commitment to student-centered learning, impactful research, and community engagement, consistently ranking among the top universities globally for its contributions to sustainable development and societal challenges.

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