Coordinator - Status

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

What will you be doing?

• Coordinate and manage visibility and communication between manufacturers, upfit vendors, driveaway vendors, onboarding/staging partners, and both internal and external clients regarding the status of vehicles and equipment from order through final delivery.
• Research the status of vehicles with manufacturers and/or upfitters using work buckets, OEM/vendor websites, and reporting tools to ensure targeted dates are met.
• Proactively identify potential delays in production, upfitting/onboarding, and shipping by analyzing data from the status system, vendor communications, and reporting tools.
• Analyze and spot-check invoices from vendors, upfitters, and transport companies to ensure accurate pricing.
• Set up and manage transportation for the last mile of vehicle deliveries.
• Communicate all delays that affect the successful delivery based on normal order-to-delivery timelines to internal stakeholders (Account Management, Client Administration, Account Development Representatives, Sales Managers) and clients.
• Manage and communicate listings of delayed vehicles via Business Objects reporting on a weekly basis to internal stakeholders and customers.
• Upload data and maintain the validity in the status system by adding relevant, clear, and concise notes. Ensure a complete end-to-end picture with the information gathered and stored for other users to understand the most recent status update.
• Utilize FleetTrak to manage all cases and maintain escalation levels in line with company/departmental goals.
• Take ownership of all status updates communicated to other areas of the company, ensuring the client is aware of the information.
• Ensure that all internal communications regarding status information are relayed to the correct contact.
• Perform all other duties and special projects as assigned

What are we looking for?

• High School Diploma or equivalent, a degree in Business Administration, Supply Chain Management, Logistics, or relevant field preferred
• Additional education, certifications, or experience are a plus
• Proficiency or ability to learn use of supply chain and logistics software, such as FleetTrack and Business Objects reporting tools
• Familiarity with Holman systems is a plus
• Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)
• Familiarity with office technology and equipment, including computers, fax machines, scanners, printers, phone systems, etc.
• 2-4 years’ experience in logistics, supply chain management, or related fields
• Experience is vehicle fleet management or a similar industry is a plus
• Proficiency in a technical or functional area; knowledge of work processes and tools is generally limited to own area of responsibility or department
• Understanding of accounting principles and bookkeeping software may be required
• Reviewing and improving processes, methods, and tools to increase efficiency, accuracy, and security

#LI-KW2

INDMISC

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

Benefits:

Regular Full-Time

We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.

Temporary or Part-Time

In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

Pay:

Artificial Intelligence Statement

We recognize that applicants for positions at any organization may view AI tools for tasks such as drafting a resume or cover letter, provided the information is accurate and truthful. However, applicants should not use AI tools to:

• Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es).

• Misrepresent or embellish qualifications, skills, or experience

• Create false or misleading representations of identity (e.g., deepfakes or altered images/videos)

Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.

Equal Opportunity Employment and Accommodations:

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

If you are a person with a disability needing assistance with the application process, please contact [email protected]

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.