Coordinator, Shared Services

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Gurugram, Haryana
Hybrid
Big Data • Cloud • Software • Database
MongoDB empowers innovators to create, transform, and disrupt industries by unleashing the power of software and data.
The Role

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Position Expectations
  • As an Individual Contributor as part of the HR Shared Services, Data Governance team in India, you will play a vital role responsible for transitioning work and making sure relevant SLA’s are met
  • Learn and assist in executing day-to-day HR data processes, such as employee record updates, org structure changes, and data validations
  • Support the cleansing and maintenance of HR data in alignment with company policies and global standards
  • Adhere to and demonstrate high proficiency in agreed critical metrics & SLAs
  • Assist in preparing reports and trackers for internal HR teams and audits.
  • Deliver high quality and consistent service delivery to all internal customers and partners and follow Standard Operating Procedures
  • Maintain confidentiality and accuracy when handling sensitive employee data
Key Skills & Abilities
  • 1+ years experience in HR Operations / Shared Services, HR Data Entry / Management in an HR Shared Services role (APAC/ India, EMEA, NAMER regions)
  • Basic understanding of HR systems, data, or Excel/Google Spreadsheet; familiarity with ticketing tools (e.g., Zendesk) is a plus
  • Excellent analytical, communication, and problem-solving skills.
  • Ability to learn quickly, ask questions, and follow through on assigned work.
  • Comfortable working in a structured, process-driven environment.
  • Good understanding of data governance frameworks and data quality

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID : 2263181999

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The Company
HQ: New York, NY
5,550 Employees
Year Founded: 2008

What We Do

The database market is big. How big? Well, according to IDC, it’ll reach $153 billion by 2027. And MongoDB is at the forefront of that innovation with thousands of customers across the globe. We empower developers and businesses to build and deploy the applications they want, wherever they want.

Why Work With Us

We are ambitious. We are passionate about creativity. And we believe the best paths are the ones we have yet to forge.

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MongoDB Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

MongoDB provides multiple working model options for our employees, including the flexibility to work from home to opportunities for collaboration and social interaction in a MongoDB office.

Typical time on-site: Flexible
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