Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.
We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.
At talabat, we foster an innovative environment where our talabaty employees can strive to create a positive impact across the region through the use of our platform.
Role Summary
Responsible for improving the dynamic productivity by having strong communication skills to deal with customer queries and adapting on transmission methods optimization and documentation.
What's On Your Plate?
Coordinate and collaborate with other departments for sales related matters (Logistics).
Train and on-board vendors.
Resolve Technical issues on time for vendors (location, vendor portal, 9 cookie.etc).
Monitor the status of the vendor to make sure all systems are running smoothly.
Partner support in different ways such as (emails, phone, remote control).
Update and monitor the closed vendors.
Manage quality accounts of the vendors, ensuring continuous partner relationships and resolve operations issues between partner vendors, users/partner vendors and users.
Maintain accurate records of all sales and prospecting activities including:
Follow-up activities.
Transmission methods reports.
Provide reports on training requests.
Fresh Graduated - 2 years full-time job in the same field
Communication Skills
Customer Service Skills
Problem Solving Skills
Interpersonal Skills
Presentation Skills
Meet deadlines and be flexible in working etc.
Skills Required
- Fresh graduate up to 2 years full-time experience in the same field
- Strong communication skills
- Customer service skills
- Problem solving skills
- Interpersonal skills
- Presentation skills
- Ability to meet deadlines and be flexible
What We Do
As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero
