talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job DescriptionWe are looking for a Coordinator Sales to join our team and be part of our growth. If you’re an operational and sales-driven person who is hungry for a new adventure, a multinational workplace is waiting for you.
What’s on the menu? (Duties & Responsibilities)
Coordinate and collaborate with other departments for sales related matters (Marketing, Operations and Finance department).
Act as a first point of contact and respond quickly for partner restaurant queries or complaints, calls and emails if the Sales Representatives are not available and delegate the task to the appropriate Sales Representatives.
Upload and update restaurant information online and in a timely manner.
Responsible for setting up and configuring the system for new partners and trainings and system issues from the vendor/partner side.
Update and monitor the closed restaurants.
Collection and documentation of restaurant contracts and amendments, filling of restaurant contracts, and other sales related data.
Prepare contract delivery and pick up report on periodic basis.
Manage quality account of the restaurant, ensuring continuous partner relationships and resolve operations issues between partner restaurants, users/partner restaurants and users.
Prepare reports for partner restaurants on transmission methods, assist in programming and replacing GPRS printers and train restaurant/call center personnel on how to use transmission system (GPRS, Pigeon software).
Maintain accurate records of all sales and prospecting activities including:
Follow-up activities
Transmission methods reports
Contract delivery and pickup report: Acknowledgment of the contract receiving and delivering for new restaurant
What are we looking for: (Core Qualifications & Experience)
Bachelor’s Degree in relevant field
Familiarity with basic computer applications, such as Microsoft Office.
Knowledge of CRM
Presentation, Interpersonal, Communication (written and verbal), Customer Service, Problem Solving and Negotiation Skills
Ability to meet deadlines and be flexible in working
Ability to build good relationships with client
Strong organizational and time management skills
Ability to work independently and as part of a team
Attention to detail and accuracy in completing tasks
Professional demeanor and positive attitude
Willingness to learn and take on new responsibilities as needed
Ability to maintain confidentiality of sensitive information
Top Skills
What We Do
As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero
