Coordinator - Sales Operations

Company Description

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our commitment to go beyond the expectations of what companies need from a global logistics provider. Our culture is about exceeding our customers' expectations and providing a place for our employees to make a career.

Expeditors Ho Chi Minh City is recruiting Coordinator - Sales Operations as below:

Job Description

• Take responsibility for inquiries from customers and support District Sales Executive to secure the business opportunities.
• Perform the best customer service to ensure high customer satisfactions.
• Manage monthly delivery of key reports to District Sales Manager
• Provide rates and pricing support
• Monitor sales tasks and ensure the fulfillments
• Responsible for CRM (Customer Relationship Management system) inputs and updates.
• Corporate and work with other branches related to any sales’ issues
• Work on various strategic projects to align with company initiatives and support business development efforts throughout branch 
• Potentially support sales with customer interactions which may include external interactions
• Assist District Sales Manager in updating and monitoring business opportunities.
• Assist District Sales Manager in running Sales weekly meeting and take the minutes
• Organize sales events to drive existing and new customer engagement
• Manage to update company visitors and arrange meeting schedules with sales team
• Attend training & development sessions to understand the requirements of Sales
• Organize training sessions related to Sales for your branch, as directed by the District Sales Manager.
• Ensure updated marketing materials are accessible to Sales team and create customer-focused PowerPoint presentations from various marketing material. Work with Corporate Marketing team for customized content when needed.
• Take up additional tasks, as required, in support of Company’s need.

Qualifications

• University degree or equivalent business qualifications.
• Oral and Written Chinese or Korean language is an advantage
• Be proficient in Excel, Power Point and Word
• Good communication in both English and Vietnamese
• Strong problem solving, organizational, and interpersonal skills
• Ability to work productively both individually and in a team environment.
• Sense of urgency for goal achievement
• Strong rapport and relationship building focused
• Influences others to action
• Self-motivated with ability to work in a fast paced and constantly changing environment.
• Comfortable with regular data entry on a laptop computer
• Good communication in both English and Vietnamese
• Able to work well in team, under high pressure and tight deadline.

Additional Information

Our working conditions
Streamlined structures, fast decision making processes, attractive and innovative workplaces, own training centers and great team spirit.

We focus on organic growth of our people and customers. Promotion from within and high retention of our employees and customers are essential to our success as a service and knowledge based organization.

Behaviors:

Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Package: Expeditors offers excellent benefits

• Includes base salary, attractive bonus and 13th month salary. The range will vary depending on the candidate’s experience and is negotiable.
• Annual Leave
• Accident Insurance, Medical Package Program
• Social, Health and Unemployment Insurance
• Training and Personnel Development Program

All your information will be kept confidential according to Company guidelines.