We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
The MinuteClinic Support Coordinator is responsible for managing nationwide callouts, processing Workbrain payroll corrections for the fleet, and performing various administrative tasks. This role requires timely handling of callouts and an understanding of the dynamic work environment and unique staffing needs of retail health clinics.
The Support Coordinator will collaborate with their direct supervisor, regional coordinators, and field leaders to review and analyze Workbrain payroll corrections related to staffing and scheduling. This position requires weekend coverage and scheduling flexibility to work part-time (20 hours per week) across 4–5 days, with shifts varying between 6:00 AM and 9:00 PM Eastern Time.
Required Qualifications
- Minimum of 1 year of experience in workforce scheduling or a related field.
- High School diploma or GED equivalent.
Preferred Qualifications
- Knowledge of workforce scheduling practices.
- Strong attention to detail and ability to meet deadlines.
- Critical thinking and problem-solving skills.
- Excellent customer service and communication skills across all levels (Providers, SPMs, ADs, Leadership).
- Ability to negotiate and influence effectively.
- Comfortable working independently or collaboratively in a fast-paced environment (in-person or virtual).
- Strong organizational and prioritization skills.
- Proficiency with Microsoft Windows and web-based applications; prior experience with scheduling software preferred.
- Ability to see the big picture and adapt to change.
- Demonstrates integrity and a positive attitude.
Education
- High School diploma or GED equivalent.
Anticipated Weekly Hours
20Time Type
Part timePay Range
The typical pay range for this role is:
$17.00 - $31.30This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- At least 1 year of experience in workforce scheduling or a related field
- High school diploma or GED equivalent
- Knowledge of workforce scheduling practices
- Strong attention to detail and ability to meet deadlines
- Critical thinking and problem-solving skills
- Excellent customer service and communication skills across all levels
- Ability to negotiate and influence effectively
- Ability to work independently or collaboratively in a fast-paced environment
- Strong organizational and prioritization skills
- Proficiency with Microsoft Windows and web-based applications
- Prior experience with scheduling software
- Ability to see the big picture and adapt to change
- Integrity and a positive attitude
CVS Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CVS Health and has not been reviewed or approved by CVS Health.
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Healthcare Strength — Health coverage includes medical, dental, and vision with HSA-eligible options, free preventive care, virtual care, and access to MinuteClinic services. Mental-health resources such as counseling support are emphasized, and coverage is often considered solid for full-time colleagues.
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Retirement Support — A dollar-for-dollar 401(k) match up to 5% after one year and an Employee Stock Purchase Plan are consistently highlighted in Total Rewards materials. Feedback suggests retirement programs are a meaningful strength within the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings include up to 20 no-cost counseling sessions per issue, backup care, tuition assistance, and substantial in-store discounts, alongside broader wellness tools. These everyday perks expand value beyond base pay and can be especially meaningful for full-time schedules.
CVS Health Insights
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
