About us: RKON is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing IT migration and transformation services for the Mergers and Acquisitions market. RKON was recently recognized as one of the 100 best places to work in IT, highlighting our competitive advantage of empowering thought leaders and providing cutting-edge solutions for the fast-paced industry of private equity. RKON is looking for ambitious professionals to join our award-winning team. We have a proven track record for finding and developing top talent with people that believe they can achieve something greater. We also pride ourselves on fostering an environment where initiative, creative thinking, and collaboration are encouraged and rewarded—a key reason for the extraordinary level of service we deliver to our customers.
RKON does not accept unsolicited resumes from staffing agencies, search firms or any third parties.
About the position: RKON is seeking a Resource Management Coordinator, who will be leading resource planning, tracking, coordination, and process improvement of RKON’s consulting services. We are seeking a proactive and highly organized individual who enjoys working in a fast-paced environment. The Resource Management Coordinator will be an internal liaison between various client-facing and internal teams and will have a direct impact on delivery to clients.
Responsibilities Include:
- Assist and document the sales lifecycle from qualified opportunities state until closing. Document expected utilization and forecasting of projects.
- Coordinate, plan, and track consulting services resources by collaborating closely with service leads, sales, consultants, and project management.
- Work to fill resource requests to identify future demand surges and supply shortages by level, skill, and/or industry, and partner with the Talent Acquisition team and business leads to develop recommendations for mitigating any misalignment of supply and demand.
- Maintain high-level of proficiency in all deployment tools and reporting capabilities, including preparing utilization and revenue reports with consistently accurate data; strong attention to detail as a focus to ensure we're providing reliable data to our stakeholders.
- Help plan and facilitate integration & implementation of a future Resource Planning Automation tool:
- Gather requirements, serve as a key point of contact for implementation lifecycle
- Help document key processes and enhancements
- Collaborate with internal teams (e.g., accounting, services, etc.) and vendor
- Negotiate time between competing resource demands involving consultant delivery and client demands (client-facing)
- Help develop time tracking methodology and implement automation tools surrounding scheduling time.
- Work closely with consultants and project managers to ensure time entry is completed timely.
- Collaborate with internal teams on ad hoc projects.
Technical and Professional Expertise
- Bachelor's degree in business or related field, or equivalent experience
- 3-5 years of work experience, preferably in consulting or advisory services
- 2+ years of resource management experience at a professional services firm preferred
- Proficient with Microsoft Office Suite, particularly in Excel and PowerPoint
- Outstanding interpersonal relationship building with strong executive presence
- Entrepreneurial spirit and a solution-oriented mindset
- Ability to work in ever-changing, dynamic environments
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What We Do
Since 1998, RKON has delivered IT Transformation helping private equity and enterprise firms achieve Quiet IT from vision to execution. We believe IT should seamlessly serve the business strategy versus getting in the way of execution. Our team at RKON has developed a refined approach, through years of experience, that delivers a clear vision of a scalable, agile, secure, cost optimized and low risk end state. To achieve this end state, RKON provides IT solutions in three stages, first building an advisory practice that sends the strategy in the right direction, an execution practice ensuring that vision is turned into reality and a management practice the keeps the vision on track as IT evolves to serve the business.
Because of our record in providing best-in-class IT solutions and our staff of respected and extremely knowledgeable professionals, RKON has been recognized by Crain’s Fast Fifty, CRN Growth 150, Inc. 5000 and Inc. Magazine’s list of 500 fastest-growing private companies. RKON’s trusted advisors deliver strategic guidance, advanced technical knowledge and realistic assessments to give your organization the competitive advantage it requires in today’s environment of rapidly evolving technologies.
Here at RKON, we understand that our client’s success starts with our organizational cohesion. Recognized by Computerworld as one of the 100 Best Places to Work in IT, RKON is focused on developing an organization that fosters creativity, innovation and cooperation across all levels. This approach plays an integral role in providing our clients the quality IT solutions they require. We encourage and reward an environment that promotes imagination, innovation and collaboration – where our intelligent IT solutions grow from the bright minds of the RKON team. Build your organization’s IT infrastructure with RKON and realize the unrestricted possibilities of Quiet IT.
