Coordinator, Referral & Plcmnt (61775)

Posted 2 Days Ago
Be an Early Applicant
80910, Colorado Springs, CO, USA
In-Office
22-25 Hourly
Junior
Professional Services • Social Impact • Telehealth
The Role
Triage incoming crisis calls, coordinate mobile crisis team dispatch, and link individuals to appropriate internal or community behavioral health resources. Serve as liaison with hospitals, law enforcement, and partner agencies; document interactions in the EHR; support admissions, screenings, placements, and continuity of care as part of an on-site crisis response team.
Summary Generated by Built In

Position Title: Coordinator, Referral & Placement
Location: Colorado Springs, CO (In-person)
Employment Type: Full-Time
Schedule: 40 hours per week, schedule set by supervisor

Join the Diversus Health Team: Where Your Career Meets Purpose and Well-being!

At Diversus Health, we’re dedicated to transforming mental and behavioral healthcare to improve lives. Our mission is to provide trusted, affordable, and personalized care that empowers individuals to lead healthier, more fulfilling lives. And we’re doing it with a team of passionate professionals who believe in the power of making a difference every day.

When you join our team, you’re not just another employee- you’re a part of a community that values your growth, well-being, and success.

We live by our Core Values:

  • Teamwork – We achieve more together.
  • Solution-Minded – We embrace problems as opportunities.
  • Impactful – We inspire positive outcomes.
  • Integrity – We commit to do what is right.

These values guide everything we do- from how we treat each other to how we care for our clients. They reflect our culture and our unwavering dedication to building a truly healthy society.

Our Rich Benefits Package Includes:

  • Exceptional Health Benefits (medical, dental, vision)- comprehensive coverage for you and your family’s health needs.
  • 401(k) Company Match with 4% fully vested- planning for your future made easier.
  • Generous Vacation & Sick Time- because we know work-life balance is essential for your well-being.
  • Paid Long-Term Disability Coverage- peace of mind for those unexpected times when you need it.
  • Paid Holidays including 3 Floating Holidays- take the time you need to recharge on your terms.
  • Employee Assistance Program- including free therapy access to support your mental health.
  • Professional Development Funds- we invest in your growth through courses, conferences, and certifications.
  • Robust Training Program- get the skills and knowledge you need to excel in your career.
  • Second Language Monthly Bonus (subject to assessment)- for those with bilingual skills, earn extra for your ability to connect with more individuals.

At Diversus Health, we believe in creating a truly healthy society, where mental and behavioral healthcare work together to improve lives. Join our team and help us make this lofty goal a reality.

Together, we can build a better tomorrow. Ready to make an impact? Apply today!

Qualifications

Position Title: Coordinator, Referral & Placement
Location: Colorado Springs, CO (In-person)
Employment Type: Full-Time
Schedule: 40 hours per week, schedule set by supervisor

Position Summary

The Coordinator, Referral & Placement plays a critical role in connecting individuals to life-changing mental health and substance use services. As a key member of our multidisciplinary team, you will manage incoming calls and referrals from individuals in crisis, concerned community members, and partner organizations- ensuring timely triage, placement, and care coordination.

You’ll use your clinical judgment and collaborative spirit to support those navigating behavioral health challenges, working closely with internal teams and external providers to provide the right level of care at the right time.

Essential Responsibilities
  • Provide timely and compassionate triage services via phone for individuals facing mental health or substance use crises
  • Coordinate the dispatch of mobile crisis teams and connect individuals with appropriate internal or external resources
  • Serve as a liaison for referrals, admissions, screenings, and placements- ensuring smooth transitions to care
  • Communicate and collaborate with hospitals, emergency departments, law enforcement, and community agencies
  • Maintain accurate documentation of all client interactions in the electronic health record system
  • Support continuity of care and promote safety and stability in crisis situations
  • Work on-site as part of a dedicated and highly collaborative crisis response team
Qualifications
  • Education: Bachelor’s degree in behavioral health, healthcare, or related field, or Colorado Crisis Professional Certification (required)
  • Experience: One year 
  • Knowledge/Skills:
    • Familiarity with systems of care, behavioral health practices, and integrated service models
    • Excellent verbal and written communication; able to build rapport quickly and professionally
    • Ability to take initiative, think critically, and problem-solve under pressure
    • Adaptability to work with diverse populations and collaborate across disciplines

Your next career move starts here.
If you're passionate about community-based mental health, thrive in a collaborative environment, and are ready to make a meaningful impact- we want to hear from you. At Diversus Health, your expertise and compassion can help change lives, including your own.

Apply today and bring your purpose to life- right here with us.

Diversus Health does not discriminate against applicants or employees on the basis of age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.


Skills Required

  • Bachelor's degree in behavioral health, healthcare, or related field
  • Colorado Crisis Professional Certification
  • One year of relevant experience
  • Familiarity with systems of care, behavioral health practices, and integrated service models
  • Excellent verbal and written communication skills and ability to build rapport quickly
  • Ability to take initiative, think critically, and problem-solve under pressure
  • Adaptability to work with diverse populations and collaborate across disciplines
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The Company
276 Employees
Year Founded: 1875

What We Do

Diversus Health is the largest behavioral health care provider in Colorado's El Paso, Park, and Teller counties. As a nonprofit organization, it provides exceptional behavioral health care through a continuum of services, including addiction treatment, counseling, crisis management, and psychiatric therapy. Formerly known as AspenPointe, Diversus Health is dedicated to improving the behavioral health of its community by eliminating barriers and restoring hope.

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