Coordinator, PSS

About the Role:

Reporting to a UK-based Manager with mentoring from peers, provide expense report processing and Research project administrative support for Research & Advisory experts across the globe. The applicant is expected to be responsive, proactive, organized, and able to work well both independently and collaboratively with colleagues in a fast-paced environment across different time zones.  Must have strong written and verbal communications skills. The applicant will be responsible for ensuring consistency and accuracy of travel and expense processing in accordance with corporate policies, internal controls, and guidelines. The work environment is fast-paced and blends the combination of collaborative interactions and independent work, must be results-driven.

What you’ll do:

Expense Management:

• Accurately process expense reports for approximately 250 employees using Gartner’s Concur expense system.
• Processing expenses in a timely manner following corporate card expense guidelines.
• Collaborate with cross functional teams to resolve expenses issues.
• Collaborate with Gartner’s Travel & Expense team to resolve questions and issues related to expense processing

Other Responsibilities:

• Actively participates in meetings with team members and the T&E Lead - working together to resolve issues, share best practices, etc.
• Collaborates with peers to ensure a united, consistent, and professional approach to supporting all stakeholders.
• Continually reviews and evaluates our ITLTP expense processes & best practices, recommending actions to streamline and improve operational efficiencies if appropriate.
• Assists with expense training with new hires as required.
• Provides back-up cover for team members at the direction of the Team Manager.
• Assist or lead projects when required.
• Ad-hoc project support and other special assignments as the need of the business requires.
• Provide exceptional client service with a positive and professional attitude to both internal and external clients.
• Will eventually provide administrative and professional best practice services and support to increase analysts’ effectiveness along with proactively scheduling calls and managing calendars for experts. in APAC / EMEA.

Who you are:

• Self-starter, must be able to own, manage, and complete tasks with minimal instructions.
• Candidate must possess strong critical thinking, interpersonal and collaborative skills.
• Candidate must have a strong sense of personal commitment and ability to embrace change.
• Candidate must be able to communicate and collaborate effectively and demonstrate a client service mindset in all interactions.
• Candidate must be detail oriented and organize effectively.

What you’ll need:

• Bachelor’s Degree preferred.
• 1 to 3 years’ experience in an administrative or customer support role.
• Strong, clear written and verbal English skills are required. 
• Proficiency with Microsoft Office, particularly Excel vLookup function and organizing large amounts of data, is necessary. 
• Strong organizational skills.  Good mathematical skills will be important. 
• Must be flexible, cordial, poised, efficient, and work well under pressure with a wide variety of personalities.
• Experience managing multiple priority tasks concurrently.

Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer? 

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected].

Job Requisition ID:99083

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