Coordinator Partner Operations

Posted 12 Hours Ago
Be an Early Applicant
Hiring Remotely in Erbil, IRQ
Remote
Entry level
Information Technology
The Role
Train restaurant partners and install Talabat systems, troubleshoot and resolve operational issues, implement configurations, analyze restaurant performance, coordinate with account management, driver operations and customer service, and schedule trainings and tech replacements.
Summary Generated by Built In
Company Description

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

What’s On Your Plate?

  • Restaurant Training including installation of Talabat system at partner locations

  • Ensures & improves the restaurant’s operation and increase the order acceptance rate, reduce vendor delay

  • Implement new configurations to support operations

  • Proactively liaise with Restaurants, investigating and resolving restaurant issues in a timely manner

  • Identify causes of operational issues as well as symptoms, diagnosis, and cure

  • Collaborative problem solving with many different stakeholders in the business:, Account management, Driver operations, Customer Service, etc

  • Restaurant Performance Data Analysis & Reporting

  • Scheduling and carrying out training with new and existing restaurant partners, troubleshooting and Tech Replacement

Qualifications

What Did We Order?

  • Bachelor’s Degree

  • 0-2 years’ experience in operations or logistics. food/grocery tech industry is highly desirable

  • The ability to quickly adapt to new environment and systems so you can hit the ground    running

  • A highly organized and detail-oriented with an analytical mindset

  • Advanced Excel and Data Interpretation Skills

  • Strong communication skills, both written and verbal

Skills Required

  • Bachelor's Degree
  • 0-2 years experience in operations or logistics
  • Experience in food/grocery tech industry
  • Ability to quickly adapt to new environments and systems
  • Highly organized, detail-oriented, analytical mindset
  • Advanced Excel and data interpretation skills
  • Strong written and verbal communication skills

Delivery Hero Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delivery Hero and has not been reviewed or approved by Delivery Hero.

  • Wellbeing & Lifestyle Benefits Wellbeing and everyday support include on-site gym access in Berlin, discounted sports memberships, commuter help, and food vouchers, with hybrid flexibility enhancing day-to-day experience. Feedback suggests these lifestyle perks meaningfully bolster the total package for many corporate roles.
  • Healthcare Strength Mental health and preventive care are emphasized through an Employee Assistance Program, a Headspace subscription, and on-campus health check-ups, with guidance for navigating healthcare in Germany. Some locations also highlight private health insurance, adding depth to the health offering.
  • Equity Value & Accessibility Ownership programs feature an employee stock purchase plan with a matching component, and equity is common across corporate roles. Feedback suggests this accessible equity can be a notable part of total compensation in key hubs.

Delivery Hero Insights

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The Company
HQ: Berlin
32,902 Employees

What We Do

As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero

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