Coordinator - Operational Experience, Stores

POSITION TITLE: Coordinator - Operational Experience, Stores 
REPORTS TO: Sr Manager - Store Operations 
STATUS: Full Time Non-Exempt

POSITION SUMMARY:

The Coordinator, Operational Experience - Stores, is a key partner responsible for supporting the development, optimization, and execution of store processes that drive efficiency and reduce workload across the fleet. This role plays a critical part in gathering store feedback, benchmarking best practices across industries, and translating insights into actionable training and operational improvements. The position requires strong organization, attention to detail, and a collaborative mindset to support operational excellence across the store network. As the Coordinator, Operational Experience - Stores, you will embody our values by creating a positive and productive workplace culture acting as a role model for all associates.

RESPONSIBILITIES:

• Develop operational efficiencies to streamline processes and reduce workload across initiatives such Support in developing store operational processes that improve efficiencies and reduce workload. 
• Support store supply ordering and serve as the main liaison to Finance for Global Infinity. 
• Create and maintain monthly stockroom labels to ensure accurate organization. 
• Assist with off-site storage requests in partnership with Real Estate teams. 
• Identify opportunities to streamline processes, reduce workload, and improve operational efficiency. 
• Develop clear and concise training materials for new initiatives, pilots, or process updates. 
• Build and maintain strong relationships with stores and key cross-functional partners. 
• Manage multiple tasks and projects simultaneously, ensuring timely completion. 
• Track, report, and analyze key store performance metrics to support continuous improvement. 
• Additional duties as assigned.

QUALIFICATIONS:

• Bachelor's degree in Business, Engineering, Communication, or related field. 
• 1+ year Experience in retail operations, retail management, or technology is a plus. 
• Proficient in Microsoft Office, Outlook, and internet-based applications. 
• Strong analytical, problem-solving, and project management skills. 
• Excellent verbal and written communication and collaboration skills. 
• Ability to work in a fast-paced environment and manage multiple priorities. 
• Detail-oriented, self-motivated, and committed to accurate reporting. 
• Ability to travel often, including international travel.

PHYSICAL REQUIREMENTS:

• Ability to sit, stand, or walk for long periods of time. 

PAY/BENEFITS INFORMATION:

• Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
• Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits.
• Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click here
• AEO may also provide discretionary bonuses and other incentives at its discretion.