The Role
Coordinate international calibration and repair orders with sales teams and service centers. Monitor turnaround times and KPIs, serve as the central contact for service-process questions, connect sales with technical support and testing teams, and organize shipments. The role requires strong organization, independent ownership, German and English communication skills, and beneficial ERP experience and technical understanding.
Summary Generated by Built In
Your role
- You coordinate calibration and repair orders together with our internal sales team and international service centers
- Keeping an eye on turnaround times and other key performance indicators (KPIs), you help ensure efficient and reliable service processes
- When it comes to questions about our international service processes, you are the central point of contact
- As the internal link between sales, technical support, and the testing department, you help ensure smooth collaboration across teams
- Organizing and coordinating shipments is also part of your role
What makes you a great fit
- You have completed a commercial or technical education or bring relevant professional experience
- Communication comes naturally to you, and you enjoy working independently and taking ownership of your tasks
- With your strong service mindset and organizational skills, you stay on top of multiple topics while working in a structured way
- You communicate confidently in both English and German, written and spoken
- Experience with ERP systems and a good technical understanding are an advantage
What our team appreciates most
- Flexible working models that adapt to your life
- Learning and development opportunities for professional and personal growth
- An international environment with English as our common language
- Wellbeing support, including physical and mental health programs
- An in-house canteen offering freshly prepared meals
- Family & childcare support for working parents, including flexible and holiday childcare options
- Sustainable mobility options and support for eco-friendly commuting
Passion and motivation are just as important to us as the job profile. If the position appeals to you, even if you don't fulfil every requirement, then convince us with your enthusiasm. Your commitment counts!
Let’s connect
For further questions, please feel free to contact us or connect with us on LinkedIn.
OMICRON electronics GmbH
Human Resources, Dominik Fitz
Phone: +43 59495 2032
Oberes Ried 1, 6833 Klaus
Statutory notice: the monthly salary may considerably exceed the level stipulated by the collective labour agreement. The actual salary is based on the individual professional qualification and experience.
At OMICRON, you’ll work in an environment shaped by trust and openness. We believe that our teams perform at their best when people feel valued, heard and empowered to contribute their ideas. We actively welcome different perspectives and embrace diversity, because it strengthens how we think, collaborate and innovate.
Since 1984, we have been developing testing, diagnostic, monitoring and cybersecurity solutions that help keep energy systems safe, secure and reliable – today used in more than 170 countries worldwide. What connects our teams globally is a shared sense of responsibility: for our work, our customers and each other.
Skills Required
- Completed commercial or technical education, or relevant professional experience
- Confident written and spoken communication in English and German
- Strong organizational skills and ability to manage multiple topics in a structured way
- Ability to work independently and take ownership of tasks
- Experience with ERP systems
- Good technical understanding
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
OMICRON serves the electrical power industry with innovative products and services for testing, diagnostics, and monitoring of assets worldwide, aiming to make electricity generation, transmission, and distribution safe, secure, and reliable.
