Coordinator, Instant Products

Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.

The Coordinator of Instant Products supports the day-to-day execution and administration of Instant Product operations. This role is responsible for maintaining accurate reporting, ensuring consistency in processes and documentation, tracking initiatives and timelines, and coordinating communication across teams.
The Coordinator plays a key role in keeping projects organized and on track by monitoring progress, following up on action items, and preparing data and materials to support performance analysis. This role also ensures data accuracy and translates insights into actionable takeaways to support operational initiatives.

Job Duties

Reporting & Data Management

• Compile and validate regular performance data for instant products
• Maintain current KPI trackers and reporting tools to ensure accuracy and consistency
• Clean, organize, validate data prior to reporting
• Prepare draft summaries and reporting materials for review
• Analyze data trends to create actionable takeaways

Operational Coordination & Tracking

• Maintain and update trackers for instant product initiatives across sites
• Monitor timelines, deadlines, and deliverables to ensure initiatives stay on track
• Proactively follow up with site teams and stakeholders for updates and status changes
• Identify and escalate delays, risks, or gaps in execution

Documentation & Process Management

• Maintain and update standard operating procedures and process documentation
• Ensure consistency in documentation across sites
• Organize and manage shared files, trackers, and resources
• Document process updates and improvements as directed
• Maintain and keep all site general information up to date (vendors, pallets, services, etc.)

Meeting & Communication support

• Assist in preparing meeting agendas and materials
• Document meeting notes, decisions and action items
• Track follow ups to support ensuring completion

Qualifications

Required

• Proficient in Microsoft Office products
• Advanced Microsoft Excel experience including experience with complex formulas and pivot tables, with the ability to analyze data and generate actionable insights. 
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• High attention to detail and accuracy, especially when working with data and reports
• Proactive and able to anticipate needs or gaps
• Ability to prioritize and adapt in a fast-paced environment
• Strong sense of ownership and accountability
• Strong written and verbal communication skills
• Comfortable working across multiple teams and coordinating with various stakeholders

Desired

• Bachelor’s degree strongly desired
• 1-3 years of experience in administrative support role or related experience
• Experience with reporting, KPI tracking or data dashboard maintenance
• Familiarity with process documentation and SOP development
• Experience with administrative support

SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.