RDG Overview:
RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene.
At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey.
DREAM IT
MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges, and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River (opened June 2024), and MM, a Membership Community. Upcoming projects include NOORA and Claudie (scheduled for fall 2024), AVA’s second location in Coconut Grove (2025), and HONŌ Japanese Steakhouse (2026).
BUILD IT
RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States.
GROW IT
RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities.
Summary:
Reporting to the Director, HR, the Coordinator, Human Resources is a member of our entrepreneurial Human Resources & Talent Acquisition team. The main objective of this role is to ensure the highest degree of administrative support in an overall effort to create a unique candidate and employee experience. Act as an Ambassador for the Human Resources team for both internal and external stakeholders, promoting operational best practices in a fast paced, ever-changing environment.
RESPONSIBILITIES:
- Serve as a primary point of contact for day-to-day HR administrative operations, handling all general HR administrative responsibilities with accuracy, confidentiality, and a high sense of urgency.
- Partner with hiring managers and recruiters to manage the full-cycle recruiting process, ensuring a seamless and welcoming candidate experience.
- Collaborate with senior leaders (Corporate Chefs & Directors) to support their international and J-1 employment requests.
- Serve as a resource for immigration and J-1 exchange visitor matters by responding to questions, addressing employee concerns, and providing guidance on guidelines, legal requirements, and internal procedures.
- Track and maintain all visa applications and expiration dates, initiating renewals and next-phase filings in a timely manner. Monthly tracking is essential.
- Assist J-1 exchange visitors throughout their program, including onboarding, regular check-ins, housing and logistics coordination, and adherence to program requirements.
- Prepare, process, and file HR documentation in ADP, including new hire paperwork, status change forms, terminations, and general HR forms.
- Maintain and track candidate pipelines and employee-relations records across ADP and AllVoices.
- Communicate with candidates throughout the recruiting and onboarding process, serving as a consistent and responsive point of contact.
- Administer employee surveys through ADP, including 30-day, 90-day, annual review, exit, and pulse/polling surveys.
- Maintain RDG birthday and welcome announcement emails, and plan office celebrations and holiday parties as appropriate.
- Plan and coordinate community activities and engagement initiatives across RDG venues, including recognition programs, team events, and volunteer and community-service efforts.
- Serve as administrator for the employee engagement platform (AllVoices), supporting rollout, adoption, and day-to-day management across venues.
- Design and produce internal communications, posters, flyers, and announcements that promote RDG programs, culture, and events.
- Order new hire uniforms, IT equipment, supplies, marketing swag, and business cards through the onboarding process checklist.
- Update organizational charts weekly based on ADP records and current headcount.
- Audit ADP records and employee profiles weekly (including status changes and terminations) to ensure accuracy and data integrity.
- Administer the onboarding process and support new hire orientation, including preparing agendas and materials and maintaining Restaurant365 as necessary.
- Support venue operations as needed for orientation, training events, open-call interviews, and community service.
- Maintain a clean, organized, and welcoming corporate office environment, including common areas, supplies, and meeting spaces.
- Support the Chief People Officer and HR & Talent Acquisition team on a diverse range of recruiting, HR, and culture projects that vary in size and complexity.
Requirements/Qualifications: Briefly describe the educational background, licenses, certifications, job-related experience, knowledge, skills, or abilities necessary to perform the job and preferred relevant experience.
- Minimum of 2 years progressive Human Resources or Talent Acquisition experience within a hospitality setting is desirable.
- Bachelor’s degree in human resources or business administration, or related field of study or any equivalent combination of education and/or experience.
- Knowledge of the J1 visa exchange program and regulations.
- Experience working with Applicant Tracking Systems (ATS) & HRIS such as ADP is preferred.
- Proficient in Word, Excel and PowerPoint, Outlook
- Ability to effectively interact with all levels within the organization.
- Ability to handle highly sensitive information in a confidential manner.
- Ability to multi-task in a challenging and fast paced environment, consistently meet deadlines.
- Problem solving skills, attention to detail, and ability to exercise sound judgment.
- Bilingual in Spanish is strongly preferred.
Other Skills and Knowledge:
- Superior verbal and written communication skills.
- Ability to represent RDG and business with professionalism, poise and model the RDG values.
- Proven time management, organizational, and follow-up skills, with a high comfort level initiating and responding to high volume of phone calls and emails.
- Adept at working in a fast-paced, deadline-driven environment with a task-driven focus.
- Commitment to a heightened sense of urgency associated with the talent acquisition processes.
- Strong analytical and critical thinking skills to successfully troubleshoot and resolve unexpected roadblocks, barriers, and inquiries from internal and external clients.
- Excellent relationship building capabilities with a keen ability to drive engagement within the recruiting process.
- Mature and proactive professional judgement is vital to influence at all levels.
- Ability to work a flexible schedule and visit properties as needed (new openings, open call etc.)
Physical Demands And Work Environment: Briefly describe the physical demands (walking, sitting, standing, etc.) necessary to perform the essential functions of the position as well as the environment that the position operates in.
General office assignments-(typing), which lends itself to repetitive motion.
Sitting in a stationary position for several hours within the day
Skills Required
- Minimum of 2 years progressive Human Resources or Talent Acquisition experience within a hospitality setting
- Bachelor's degree in human resources, business administration, or related field, or equivalent combination of education and/or experience
- Knowledge of the J-1 visa exchange program and regulations; experience supporting international employment and J-1 requests
- Experience working with Applicant Tracking Systems (ATS) and HRIS such as ADP
- Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
- Ability to handle highly sensitive information with confidentiality
- Bilingual in Spanish
- Strong time management, organizational, problem solving, attention to detail, and communication skills
What We Do
Luxury Hospitality Group @milagroup_miami @avamediterraegean @mm_membersclub @milaomakase @casa_neos @claudierestaurant Great Place To Work Certified RDG Overview: MILA restaurant (part of RDG) opened in Miami Beach, FL, in January 2020. MILA is a restaurant, rooftop lounge, and mixology bar aiming to transport guests on a culinary journey of flavorful MediterrAsian cuisine. Balancing genuine hospitality, fine dining, and refined nightlife, MILA has quickly established itself as the go-to destination in the upscale Miami social scene. D R E A M I T MILA has grown above and beyond our expectations in its first two years despite facing significant pandemic-related restrictions, and ranked #5 of The Restaurant Business Top 100 ranking. Following the success of the original restaurant, RDG plans to expand to new concepts and locations, focusing initially on the Florida market. It has shown the quickest development rates and is anticipating some of the best economic growth worldwide. B U I L D I T Through its elevated brand portfolio, and its exclusive membership, RDG aims to create a full network of venues and experiences offering a unique lifestyle to its guests and members in Florida and to become one of the leaders of the luxury restaurant industry in the U.S. G R O W I T RDG is now actively exploring other national markets such as New York City, Los Angeles and Las Vegas, as well as further afield in London, Dubai and Mexico City for potential expansion opportunities.
