Coordinator, Human Resources (I-9 & HR Compliance)

COORDINATOR, HUMAN RESOURCES OPERATIONS (I-9 & HR COMPLIANCE)

About Carvana
At Carvana, we’re changing the way people buy and sell cars. With an ambitious vision and a fundamentally different approach designed to be fun, fast, and fair, Carvana became the fastest-growing automotive retailer in history. We expanded nationally, went public on the New York Stock Exchange, sold our 1 millionth car, and reached the Fortune 500, all in just eight years. 

Today, with 4 million retail customers and counting, Carvana is both the fastest-growing and the most profitable public automotive retailer, and we’re just getting started. We continue to raise the bar for our customers as we tackle the enormous opportunity still ahead in the largest consumer vertical.  

Working here means being part of a team that embraces change, celebrates creative problem solving, and always strives to be better. At Carvana, you’ll have the opportunity to take on meaningful challenges, learn quickly, and help shape the future of automotive retail. If you’re driven to grow and make an impact as part of a collaborative team, you’ll fit right in. Learn more about what it’s like to work here from the people that already do.

This is a fully on-site position, Monday through Friday, at our corporate HQ in Tempe, Arizona.

About the team and position
Carvana’s HR Operations team provides top-notch HR policy and compliance guidance, and employee relations support to the organization’s employees and managers. This includes responding to and supporting employee and manager complaints, investigations, and corrective actions, while also maintaining I-9 & HR Compliance Functions. 

As a Human Resources Operations Coordinator, you’ll play an important role on the team by performing a number of administrative activities related to our I-9 & HR Compliance Function. You’ll tap into your attention to detail, organization, communication, and customer-focus skills to help the team stay effective and efficient with our I-9 completion processes, and audit readiness. 

What you’ll be doing

• Serve as a subject matter expert for end-to-end I-9 compliance, providing guidance on complex citizenship and immigration statuses, and ensuring continuous ICE audit readiness.
• Facilitate daily I-9 workflows and completion for a diverse workforce of employees across Carvana’s Tempe HQ, and 400+ field locations nationwide.
• Manage the lifecycle of employment authorizations, from auditing expiring documents to supporting visa sponsorship workstreams.
• Provide exceptional care to internal and external customers and maintain professionalism, confidentiality, and discretion with sensitive information. 
• Execute daily administrative processes related to the employee lifecycle. 
• Develop, maintain, and utilize a functional knowledge of Carvana’s policies and procedures. 
• Answer routine employee-related inquiries, including basic policy and procedure questions, and route ownership of more involved or complex inquiries to the appropriate parties. 
• Contribute to potential process improvements where applicable. 
• Other responsibilities and projects as assigned by leadership. 

What you should know

• At least 1 year of work experience in a Human Resources, Administrative Assistant or Customer Service capacity.
• Ability to work independently and with a high level of accuracy, initiative, organization, and self-motivation.
• Keen attention to professional email etiquette, especially regarding the transmission of sensitive data.
• Effective (verbal and written) communication skills. 
• Highest level of customer service and sense of urgency.
• Superior attention to detail and organizational skills.
• Ability to consistently and appropriately use discretion regarding confidential and sensitive personnel data.

What we’ll offer in return

• Full-Time Position with a competitive hourly rate.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more..
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skillset and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak and understand English.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

Legal stuff
Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.