Coordinator, Group Sales

How You’ll Contribute

The National Geographic Society headquarters, based in Washington, D.C., is undergoing a significant renovation project on its campus (called Base Camp), which will be completed in 2026. The public-facing portion of this renovation will be the new National Geographic Museum of Exploration. Components of the new museum will include a state-of-the-art pavilion entrance, auditorium, iconic photo gallery, exhibition space, immersive walk-through attraction, retail, food and beverage, education center, archives, tours, and exciting new event space. The capstone of the renovation is a one-of-a-kind nighttime experience in the courtyard.
How You’ll Contribute
Job Description Summary
NGS is seeking a Group Sales Coordinator to create fun and exciting educational experiences for groups visiting Base Camp. The Group Sales Coordinator will bring their experience in tourism sales. This position will report to the Director of Group Sales and Experience.
We are seeking a team member who values interoperability and is ready to jump in and support colleagues across different projects when needed. At the Museum of Exploration, we believe that our greatest successes come from shared expertise and a willingness to step outside of a single role. This isn't just a part of the job; it's a core aspect of how we operate and collaborate, reflecting the spirit of partnership that defines National Geographic's culture.
The start date for this position is January 12th 2026.

Your Impact

Responsibilities Include:

Fulfillment (60%):

• Assist with financial transactions and special requests with group clients – both internal and external requests

• Assist with group reservations in the ticketing system and maintain reports on tentative and confirmed group visits.

• Assist with coordination with the Group Experience team to arrange logistics for group visits

 

Sales and Outreach (25%): 

• Attend local tourism focused conferences and events to grow client base and sell group opportunities

• Assist the Director of Group Sales and Experience to meet revenue and attendance targets

• Use Salesforce to track group sales outreach efforts

• Assist outreach efforts to bring group audiences of all types to Base Camp, including tour operators, school groups (paid, unpaid, local, national, international), corporate/convention, and others as identified and developed 

• Assist with data for reports and progress updates on group sales activities, including progress toward revenue and attendance goals 

Strategy and Development (15%): 

• Complete market research to identify and recommend potential target audiences

• Assist with site visits for potential group clients 

What You’ll Bring

Educational Background

Bachelor’s degree or equivalent experience

Minimum Years and Type of Experience   

2+ years of relevant experience

Necessary Knowledge and Skills

• Knowledge of best practices in group sales strategies and fulfillment.

• Experience assisting in sales outreach efforts.

• Experience using CRMs, Salesforce experience a plus

• Knowledge of data systems and sales tracking software.

• Strong interpersonal skills to work effectively with a wide range of staff and external stakeholders.

• Ability to work both independently and as part of a team.

• Excellent communication, organizational, and research skills.

• Meticulous attention to detail and thorough record keeping.

• Technical proficiency with Microsoft Office and G-Suite tools.

Desired Qualifications

Museum, tourism, group sales or attraction experience a plus

Collaboration and Teamwork

Support various teams as needed, providing cross-trained coverage for breaks, absences, or high volume. Assist with general museum tasks such as maintaining public spaces, providing basic visitor assistance, and helping with event setup/breakdown.

Supervision 

None

Salary Information

The National Geographic Society offers a competitive and holistic total rewards package. Our compensation structure and transparent pay philosophy are based on industry-specific market data for similar-sized nonprofit organizations.

The salary range for this position accounts for a wide range of factors including but not limited to organizational need; specific skill sets; experience and training; certifications; and more. At the National Geographic Society, individuals are typically hired at or near the starting point of the salary range for their role, and compensation decisions are dependent on the facts and circumstances of each case.

The hourly range for this position is $25.10 - $26.45.

In addition, the National Geographic Society offers a competitive and comprehensive benefits package that includes, but is not limited to, medical, dental, and vision insurance; engaging and comprehensive wellness program; 401(k) retirement savings plan with matching contributions after 6 months of employment; flexible paid time off benefits with up to 22 days of paid annual leave per calendar year (15 days for new hires in their first year, prorated based on the number of pay periods remaining in the year) and 10 days of sick leave; 12 paid holidays and a paid winter break between December 25 and 31 (May not apply to all roles that are required to work during high volume seasons or essential workers. Please check with the hiring manager for confirmation.); paid parental leave, adoption and surrogacy expense reimbursement, fertility benefits; learning and development opportunities; Lifestyle Spending Account; pet adoption assistance and insurance; pre-tax transportation benefits with a generous employer subsidy; employer-paid life insurance and disability benefit; and a variety of National Geographic discounts and perks.

Job Designation

Resident - Our Resident category recognizes that certain staff need to be physically present at Base Camp to do their work. Some Resident staff must be at Base Camp every day to do their jobs, while others may only need to be physically present onsite some of the time to meet looming deadlines or to get work done and may require a unique schedule. As such, this category has been revised to provide maximum flexibility depending on what’s required for each individual role. The days Resident staff come into the office will be determined by their teams and workflow, and they should work with their supervisors to determine their specific schedule. And throughout the year, their schedule may be adjusted based on cyclical work cycles, deadlines, and/or ebbs and flows of work.

Candidates must be legally authorized to work in the United States. This position is not eligible for visa sponsorship.

We encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow and in return, you help us grow into a stronger, more inclusive organization.