WHO WE ARE:
The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning.
Job Summary:
The Coordinator plays a vital role in driving revenue and donor engagement through the Society’s Endurance Event campaigns: Bike MS (1- and 2-day cycling series) and Finish MS (marathon program). This role collaborates with internal teams and volunteers to ensure seamless logistics, compelling participant experiences, and strong community engagement. With a focus on detail, communication, and donor stewardship, the coordinator plays a key role in advancing the organization’s mission through successful events.
Location Requirement:
This is a market-based role supporting our West Region -- Northern California Chapter. The position requires regular, in-person attendance at meetings, constituent interactions, and events as well as travel as required and necessary up to approximately 50% of the work time. During the remaining time, work is primarily conducted remotely from either a home office or a National MS Society workspace (Society workspace not provided in all geographies).
Preferred location(s): San Francisco, CA / Bay area.
Compensation | Benefits:
The estimated hiring compensation range for this role is $70,000-$75,000. Final offers will be based on the candidate's geographic location, consider career experience and may vary from this range due to these and other factors.
You will have the opportunity for a highly competitive, comprehensive benefit package that the Society provides to employees.
Your benefits include:
Considerable Paid Time Off Plan
Paid Holidays
401k Retirement Savings Plan with Society match
Commuter Benefit Plan
Comprehensive Health & Welfare benefits including:
Medical
Dental
Vision
Flex Spending Accounts
Life Insurance
Disability Coverage
Spring Health Membership offering free therapy and professional coaching, as well as additional voluntary benefit offerings.
Not to mention, you will join an incredible mission focused team of people!
Main Responsibilities:
Donor, Volunteer & Vendor Coordination
Support volunteer recruitment, onboarding, and scheduling for events; serve as the point of contact for volunteers, providing clear communications to ensure volunteers are well-informed and engaged.
Provides support for vendor coordination (i.e.: t-shirts, incentives) including but not limited to event supplies management.
Track inventory and ensure timely delivery and setup of event materials.
Cultivate, solicit and steward small personal portfolio, where needed
Leads the in-kind needs of the market
Event Planning & Execution Support
Supports regional event planning, execution, and volunteer recruitment in partnership with Director and Assistant Director.
Provides onsite staffing support for market and regional events ensuring a seamless participant experience.
Develop event materials including but not limited to donor briefings, run of shows, event layouts, and event participant and volunteer lists.
Cross-Functional Collaboration
Work cross-functionally with regional development coordinators to provide support for regional event or cultivation initiatives.
Collaborate with development coordinators to promote sharing and adherence to standard operating procedures for enhanced team efficiencies.
Develop standard operating procedures that support team workstreams and provide a consistent execution and donor experience.
What We're Looking For:
1+ year of administrative, fundraising, or customer service experience, preferably in a nonprofit or development setting.
Strong organizational skills with the ability to manage calendars, track deadlines, and maintain accurate records.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with donor databases or CRM systems is a plus.
Excellent written and verbal communication skills, with attention to detail in correspondence and data entry.
Ability to handle confidential information with discretion and professionalism.
Comfortable supporting event logistics, donor mailings, and general office tasks.
Team-oriented mindset with a willingness to learn and take initiative in a fast-paced environment.
We’re committed to supporting the growth of every employee through a structured and transparent approach to career development. We use Talent Portraits to define clear expectations, development opportunities, and advancement paths — whether you're growing as a people leader or deepening your expertise as an individual contributor. Each role is thoughtfully placed within one of these pathways (Leadership or Partner) to help you understand how it fits into our broader organization and your potential career journey.
This position is classified as Partner - Professional.
The National MS Society is committed to building a diverse and inclusive workforce. We strive to create a workforce that reflects the communities we serve and where everyone feels empowered to bring their authentic selves to work. We need you and your unique talents and perspectives to help us write the last chapter on MS.
APPLICATION INSTRUCTIONS:
We appreciate your consideration of our job opportunities and strive to make it as effortless as possible to apply for our positions. With only a few required sections and the option to use our resume parsing tool, we aim to streamline the application experience, saving you time and effort. Additionally, if you wish to include a cover letter with your application, please feel free to attach it along with your resume, and any other documents required, to the Resume/CV document upload section at the bottom of the My Experience page. We appreciate your interest in joining our team and look forward to receiving your application!
Important: You will not be able to modify your application after you submit it. The "My Experience" page is the only opportunity to add your cover letter and supporting document attachments. If you experience any trouble submitting your materials, please check out our FAQ & Contact Us page.
Skills Required
- 1+ year of administrative, fundraising, or customer service experience
- Strong organizational skills with calendar management, deadline tracking, and accurate recordkeeping
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Experience with donor databases or CRM systems
- Excellent written and verbal communication skills with attention to detail
- Ability to handle confidential information with discretion and professionalism
- Comfortable supporting event logistics, donor mailings, and general office tasks
- Willingness and ability to travel and attend in-person meetings/events up to approximately 50% of work time
- Team-oriented mindset with willingness to learn and take initiative in a fast-paced environment
What We Do
The National MS Society is a non-profit organization dedicated to curing multiple sclerosis while empowering people affected by the disease to live their best lives through research, education, and support.
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