Coordinator Events & Exp.

Description
Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges. At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary The Events team brings marketing strategies and operations to life for the customer by becoming an expert in effectively executing outbound marketing content, messaging, technology and customer experience. This team aligns internally to distribute activities in the marketing plan to customers using pre-selected marketing channels. Theyoversee the coordination and administration of all aspects of an ongoing program including planning, organizing, leading, measuring and controlling program activities while delivering a superior customer experience. This role collaborates cross-functionally with Sales, Integrated Technology Solutions, Coworker Services, Product & Partner Management, IT and Marketing in addition to external agencies, vendors and partners
What you will do:
* Support the strategy and execution of CDW's customer experience infrastructure, evolving data management and measurement capabilities and process improvement initiatives to achieve operational excellence in events.
* Work cross-functionally with users to ensure stakeholders are leveraging established best practices to create best in class experiences for customers, partners and coworkers.
* Build, maintain and enhance the suite of tools to manage live CDW event experiences. Drive awareness and education to grow adoption and utilization of the tools by key stakeholders.
* Provide technical expertise and data coupled with knowledge of the business needs to provide recommendations to inform decisions and optimize platforms.
* Create meaningful reporting to inform investment decisions on an event by event basis, as well as the holistic event channel.
* Support large scale process improvement initiatives to achieve operational event excellence, managing multiple projects simultaneously.
* Create and maintain training curriculum to educate key stakeholders on platform process and measurement capabilities.
* Support cross-functional user groups to facilitate innovative thinking, drive utilization, identify best practices, prioritize and pilot new opportunities
* Interface with vendors to leverage best practices to advance team initiatives.
* Manage annual budget and operating plan to support event operations.
* Influence cross-functional stakeholders and platform users
What we expect of you:
* Bachelor's degree or equivalent experience and 1 year event planning and/or tradeshow planning experience OR 5 years of event planning and/or tradeshow planning experience
* Proven project management experience driving initiatives from concept through completion.
* Ability to take initiative and creatively problem solve.
* History of financial responsibility, contract scoping/negotiation and budget management.
* Record of successful organizational and time management skills.
* Strong written and verbal communications skills with the ability to effectively interact with and present to all stakeholders.
* Proficient in Microsoft Office applications.
* Strong organizational and time management skills.
* Strong analytical skills and attention to detail.
* Ability to manage challenging situations and offer valuable solutions.
* Ability to travel between locations as needed.
* Cvent or comparable event management platform.
* Experience evaluating and implementing platform solutions.
Who we are:
CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.
What you can expect from us: Culture, coworkers, careers.
CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self- and your best ideas- to CDW. Because diverse perspectives bring forth better problem solving- and better solutions for our customers on a rapidly evolving technology landscape.
Equal Opportunity Employer, including disability and protected veteran status
Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/)