Coordinator - Events and Promotions

Posted Yesterday
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Rock Island, IL, USA
In-Office
16-16 Hourly
Entry level
Digital Media • Gaming • News + Entertainment
The Role
The Coordinator - Events and Promotions is responsible for planning and executing events, promoting superior guest service, and ensuring compliance with regulatory requirements.
Summary Generated by Built In

Responsibility's

  • Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
  • Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
  • Adhere to policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
  • Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program
  • Assists in the development and planning of programs as they relate to special events, promotions, entertainment, awareness and media.
  • Responsible for setting up and implementing all programs, promotions, and events.
  • Assists in the preparation of submissions for IGB approval to ensure the accuracy of all necessary documentation as it pertains to each event.
  • Assists in the creation and verification of promotional offers with casino systems.
  • Assists in the execution of social media and digital media content strategy and implementation.
  • Perform other duties as assigned

Qualifications:

  • Must be 21 years of age or older
  • Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
  • Must have a high school diploma or equivalent
  • Must know and comply with requirements of Title 31 Bank Secrecy Act as pertains to Credit/Player Services transactions as well as all Illinois Gaming Board regulations
  • Excellent written and verbal communication skills
  • High-level customer service skills are required
  • Must be able to work weekends, weeknights, and holidays

Physical Requirements:

  • Must be able to stand, sit, and walk for prolong periods of time (7+ hours).
  • Occasionally lift and/or move up to 30 pounds.
  • Read, write, speak and understand English
  • Operate in mentally and physically stressful situations

Work Environment:

The work environment is fast-paced and contains bright lights, loud noise, and stressful situations.

Target Salary:

  • Target Salary Range $17.00

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

    Qualifications Skills Preferred Strategic Thinking Advanced Teamwork Orientation Advanced Customer/ Client Focus Advanced Active Listening Intermediate Equal Opportunity Employer
    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    Skills Required

    • Must be 21 years of age or older
    • Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
    • Must have a high school diploma or equivalent
    • Must know and comply with requirements of Title 31 Bank Secrecy Act
    • Excellent written and verbal communication skills
    • High-level customer service skills
    • Must be able to work weekends, weeknights, and holidays
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    The Company
    HQ: Providence, RI
    1,341 Employees

    What We Do

    Bally’s Interactive is the digital arm of one of the world’s leading entertainment providers, with tens of millions of players across the globe and an unmatched ecosystem of products spanning across sports betting, iGaming and free-to-play. Our brands and sites include market movers and shakers like Jackpotjoy, Bally Bet, Vera&John, Virgin Casino and many more. We make our mark by embracing the diversity of our global team, challenging ourselves, and striving to make a difference for our players.

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