Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!
Coordinator, Education
What you get to do:
- Coordinate reservation and check-in processes for all Education programs, including field trips, sleepovers, summer camps, VIP Tours, and premium guest experiences.
- Distribute and process all registration forms associated with Education Programs.
- Create and modify reservations utilizing multiple SEA systems.
- Produce mailing lists from the reservations system as needed.
- Utilize excellent communication and guest service skills (both oral and written) when interacting with Education Program guests, camp parents, and teachers.
- Staff Guest Service positions and process payment for guest experiences as needed.
- Record and pull reports from the Global Reservation System.
- Completed additional projects as assigned.
- This is a Part-Time Position
What it takes to succeed:
- Must be at least 18 years old
- Must have a valid Driver's License with a good driving record and proof of insurance.
- Able to meet company driving guidelines.
- Excellent organizational skills and the ability to handle multiple priorities.
- Be proficient in Microsoft Office, including Word and Excel and the ability to learn SEA reservation systems.
- Able to work up to 28 hours per week with a flexible schedule, to include shifts on weekdays, nights, weekends, and holidays.
- Previous guest service experience preferred
What else is important:
- Able to stand and walk for an entire shift.
- Able to work indoors and outdoors, in varying weather, to include extreme heat. Position may be exposed to fumes, dust, odors, and cold/heat temperature extremes
- Position engages in extensive walking and standing and climb/ascend heights. Climb ladders up to 6' and ascend stairways and reach above shoulders.
- Perform the following physical activities: kneeling, bending, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing).
- Able to lift, push and pull 25 pounds
- Available to work varying shifts/hours based on business need, to include opening, mid, closing shifts and holidays.
The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
- FREE park admission
- Discounts on park admission tickets and passes for family and friends
- Park discounts on food, merchandise, etc.
- Scholarship opportunities
- Exclusive employee events and giveaways
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
Skills Required
- Must be at least 18 years old
- Valid driver's license with a good driving record and proof of insurance
- Ability to meet company driving guidelines
- Excellent organizational skills and ability to handle multiple priorities
- Proficiency in Microsoft Office, including Word and Excel
- Ability to learn SEA reservation systems
- Availability for up to 28 hours per week, including weekdays, nights, weekends, and holidays
- Previous guest service experience
- Ability to stand and walk for an entire shift
- Ability to work indoors and outdoors in varying weather conditions
- Ability to climb ladders up to 6 feet and ascend stairways
- Ability to lift, push, and pull up to 25 pounds
What We Do
SeaWorld Entertainment, Inc. (now United Parks & Resorts) is a leading theme park and entertainment company that operates a portfolio of destination and regional theme parks across the United States, focusing on animal experiences and conservation.
