- Deliver the highest levels of quality, be customer-oriented and create value for customers as well as for Hapag-Lloyd
Handles booking creation
Handles booking amendments received via EDI
Distributes booking confirmations
Work with management for booking efficiency improvements (e.g. booking cycle time, customer profile)
Follow standard processes and new requirements as communicated by management
Complete all functional HIP training timely
University degree or equivalent
Very good command of written and spoken English
Working knowledge of MS Office
Able to work well with others and follow guidelines
Positive attitude
Receptive and be able to grasp new ideas and motivate oneself for personal development
Our global network spans 139 countries, 396 offices and a growing portfolio of terminal and infrastructure investments. This scale enables us to deliver consistent, high-quality service across continents and to support our customers in even the most complex supply chains.
When you join us, you become part of more than 19,600 colleagues working across borders, functions and cultures, to not only deliver quality for our customers, but to create innovation and opportunities across roles, regions and perspectives.
We believe that every exploration is a chance to grow, and every port is a place to belong.
We offer market-aligned compensation with opportunities for merit-based reviews, 13th month salary and performance bonuses where components would vary based on local market practices and legal requirements.
Competitive leave entitlements
Including annual leave, medical leave, and other statutory leaves as applicable in your country of employment.
Healthcare coverage
Medical insurance and Flexible benefits to support your physical and mental wellbeing. Coverage will vary based on local market practices.
Career mobility and Learning and development support
Access to learning resources (like LinkedIn Learning), professional development programs and internal mobility programs to support your development across teams, functions, and geographies.
Employee recognition and wellness initiatives
Initiatives include wellness programmes, employee recognition programme, and engagement activities to foster a positive work environment.
Work from Home arrangements
Depending on nature of role; hybrid work arrangements are available with minimum 3 days in office and up to 2 days work from home schedules to support work-life integration with some variations based on local market conditions.
Commitment to sustainability and social impact
We are dedicated to responsible business practices, with ongoing efforts in environmental sustainability and community engagement through corporate social responsibility programmes.
Diversity, equity and inclusion
We are proud to be an inclusive employer, committed to building a diverse workforce and creating a workplace where all employees feel respected, supported, and empowered to thrive.
Skills Required
- University degree or equivalent
- Very good command of written and spoken English
- Working knowledge of Microsoft Office
- Ability to work well with others and follow guidelines
- Positive attitude
- Receptiveness to new ideas and motivation for personal development
Hapag-Lloyd Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hapag-Lloyd and has not been reviewed or approved by Hapag-Lloyd.
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Fair & Transparent Compensation — Compensation in corporate, finance, and specialized technical roles is often viewed as competitive for the shipping industry and paired with solid overall benefits. Pay in these areas is described as fair relative to role expectations.
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Strong & Reliable Incentives — Annual or performance-based bonuses are a meaningful part of total compensation and can be strong in profitable years, boosting overall satisfaction. Bonus structures are common and contribute to total rewards.
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Retirement Support — Retirement benefits, including 401(k) plans in some regions, are regarded as solid components of the package. These offerings often sit alongside strong health coverage and paid leave.
Hapag-Lloyd Insights
What We Do
With a fleet of 280 modern container ships and a total transport capacity of 2.1 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 13,700 employees and 400 offices in 140 countries. Hapag-Lloyd has a container capacity of 3.1 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 114 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents. In the Terminal & Infrastructure segment, Hapag-Lloyd has equity stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. Around 2,900 employees are assigned to the Terminal & Infrastructure segment and provide complementary logistics services at selected locations in addition to the terminal activities.
