Coordinator, Communications and Social Media

        DEPARTMENT:         

Marketing and Communications

EMPLOYMENT TYPE:    

Professional 6, $21.15 - $23.07 hourly, wages depend on education and experience, full-time, 40 hours per week, 12 months per year, benefit eligible

Unlock Exceptional Benefits at FVCC (Worth ~$25K)! You'll receive generous employer contributions towards your Health/Vision & Dental, up to 15 vacation days, 12 sick days, and 12 holidays. Plus, build your future with the Montana Public Employee Retirement System and a 403(b) match up to 7%. And that's not all - Public Loan Forgiveness plus invest in your continued education when you explore Tuition Waiver benefits for you and your dependents!

FLSA: 

Non-Exempt

CLOSING DATE:

Open Until Filled
 

SUMMARY

The Coordinator manages Flathead Valley Community College’s (FVCC) and The Wachholz College Center’s (WCC) social media accounts, creates weekly newsletters and email marketing campaigns to engage the campus and community. The Coordinator creates digital content and videos for both FVCC and WCC. Additionally, the Coordinator promotes events and activities, contributing to increased awareness among students and the community.

ESSENTIAL DUTIES:

• Develops and manages FVCC and WCC’s social media presence on platforms including Facebook, Instagram, YouTube, LinkedIn, and other relevant platforms. Monitors and responds to comments on social media accounts, working under the direction of the Executive Director of Marketing and Communications.
• Creates engaging content (writing, photography, video) to promote FVCC and WCC, including campus news, events, and programs.
• Contributes to telling the story of FVCC and WCC through dynamic content, using a variety of media (photography, video, writing, and graphics) across social platforms.
• Creates weekly digital newsletters highlighting news and events for faculty, staff, and students and uses digital newsletters and email marketing to promote programs and events.
• Assists with managing a content calendar for social media and newsletters.
• Works with student groups, faculty, and staff to support event communications, ensuring consistency in messaging across platforms.
• Ensures all content aligns with FVCC and WCC’s brand, style, and voice, following college policies and guidelines.
• Tracks social media metrics to evaluate performance and engagement, contributing to the improvement of strategies.
• Helps manage on-campus physical bulletin boards, including posting approved posters and signage.
• Collaborates with campus teams to ensure smooth information flow, enhancing communication about FVCC and WCC events.
• Keeps abreast of the latest developments in social media and marketing to help build strategic initiatives.
• Attends related trainings, workshops, and professional development
• Cross trains to perform other departmental and team functions; backfills for staff as needed
• Actively participates in the development of a climate that promotes and supports innovation and efforts to continuously improve services to students, faculty, and the College
• Creates and maintains a collaborative and collegial environment with colleagues and maintains effective working relationships
• Maintains professional ethics and confidentiality of students in accordance with applicable laws and policies
• Advances the mission of FVCC by serving on or convening committees and contributing in the community in college-related activities
• Performs other duties as assigned.
• Willingness and ability to work a flexible schedule, including nights and weekends, as required by the event schedule.
• Reports to Executive Director, College Relations, Communications, and Marketing, with support from the Communications and Marketing Manager of WCC.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in marketing, communications, journalism, digital media, or related field AND one year of related work experience; OR
• Associate’s degree in marketing, communications, journalism, digital media, or a related field, AND three years of related work experience, OR
• An equitable  combination of five years of higher education and professional related work experience

PREFERRED QUALIFICATIONS

• One to two years of experience in marketing, public relations, communications, or social media management.
• Experience managing social media accounts for an organization or institution.

KNOWLEDGE, SKILLS, AND ABILITITES

• Strong writing, editing, and content creation skills, with attention to detail.
• Good organizational and time-management skills, with the ability to meet deadlines.
• Proficiency in email marketing platforms and basic knowledge of content management systems.
• Skill and proficiency in photography, videography, writing, and graphics.
• Ability to collaborate with others and work independently as needed.
• Strong knowledge with Microsoft, Google, and Adobe applications, with familiarity of WordPress.
• Strong knowledge of standard office software including Excel, Word, PowerPoint, and Google tools.
• Ability to work a flexible schedule to accommodate events that may occur outside regular business hours, including evenings and weekends.
• Ability to work within policies and procedures of FVCC.
• Ability to issue and follow directions.
• Ability to maintain strict confidentiality.
• Ability to work effectively with people from a variety of culturally diverse backgrounds.
• Ability to maintain regular and acceptable attendance levels.
• Ability to successfully pass a criminal background check.
• Ability to respond in the event of an emergency.
• This is a Medium Duty job, according to the Selected Characteristics of Occupations Defined in the Revised Dictionary of Occupational Titles, U.S. Department of Labor and Industry.    Medium Duty involves exertion of 20-50 pounds of force occasionally, and/or 10-25 pounds frequently, and/or up to 10 pounds continuously to move objects.

APPLICATION PROCEDURE:
In order to be considered for this position, applicants must apply online at https://www.fvcc.edu/about/careers-at-fvcc; paper submission of applications or resume materials are not accepted for open positions.  FVCC does not retain application materials for future consideration. Additionally, applicants are required to submit the following documents by uploading them to the online application:

• Letter of application indicating how you meet the minimum qualifications and detail your work experience as it relates to the position's Knowledge, Skills and Abilities; AND
• A current, comprehensive resume or curriculum vitae; AND
• Unofficial transcripts for all degrees held and Professional Certifications, when applicable. As a condition of employment, the successful candidate will submit official transcripts for all degrees held and applicable certifications to FVCC HR upon hire. Only transcripts from accredited institutions will be accepted; AND
• Three professional references, with complete contact information, must be provided on the application form. Professional references must be individuals most familiar with applicant's work experience, skills, and work behaviors and supervisory experience. Do not list family and friends for professional references.

EMPLOYMENT VERIFICATIONS, REFERENCE CHECKS AND CRIMINAL BACKGROUND CHECKS: Prior to any offers of employment, FVCC conducts thorough employment verifications and reference checks and may contact organizations and individuals not listed on an applicant's application or resume.  Additionally, FVCC conducts post-offer criminal background checks. 

EQUAL EMPLOYMENT OPPORTUNITY:  FVCC is an equal opportunity employer. It is FVCC's policy that all individuals are entitled to equal employment opportunities regardless of race, color, religion, creed, political ideas, sex, gender identity, sexual orientation, age, marital status, veteran’s status, service in the uniformed services as defined by state and federal law, physical or mental disability, national origin or ancestry except as authorized by law.  These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs, as required by federal and state laws.  

FVCC BOARD POLICY:  The FVCC Board Policy Manual is available to review at https://www.fvcc.edu/about/board-administration/board-of-trustees/board-policies

REASONABLE ACCOMMODATIONS FOR PERSONS WITH DISABILITIES:  FVCC provides reasonable accommodations upon request to qualified individuals with disabilities during all phases of employment including the application and selection process.  No applicant will be penalized as a result of such a request.

VETERANS' PREFERENCE ACT:  Preference applies in hiring and provides a uniform method by which special consideration is given to qualified Veterans. Veterans’ Preference laws do not, however, guarantee Veterans a job, nor do they give Veterans’ preference in internal actions such as promotion, transfer, reassignment, and reinstatement.  Applying for a preference is voluntary and that all information related to a preference is confidential and used only during the hiring process; the information will be maintained in a separate confidential file.  To claim Veterans' Preference, you must complete the Veterans' Preference Form (form is available at https://www.opm.gov/forms/pdf_fill/SF15.pdf) and email it along with document(s) that verify your eligibility for employment preference to [email protected]. Claims for Veterans' preference must be received by Human Resources prior to position closing date.    

WINDFALL ELIMINATION PROVISION:  Based on the Windfall Elimination Provision, FVCC employment may not be covered by Social Security.  To learn more about the Windfall Elimination Provision click https://www.ssa.gov/pubs/EN-05-10045.pdf.