Tennis Channel is seeking a highly organized, proactive, and detail-oriented Coordinator, Channel Operations to support the 24/7/365 operational execution and day-of-air integrity of our expanding portfolio of FAST (Free Ad-Supported Streaming Television) channels, including Tennis Channel 2 and PickleballTV.
Reporting directly to the Manager, FAST Channel Operations, this role serves as an essential operational point of contact responsible for daily playlist preparation, live tournament tracking, metadata accuracy, advertising cue-point verification, and transmission quality control. Because professional tennis operates across global time zones, this position requires full flexibility to work non-traditional hours—including dedicated overnights, early mornings, weekends, and holidays aligned with international tournament coverage.
The ideal candidate thrives in a high-tempo live sports broadcast environment, possesses sharp technical and editorial problem-solving skills, and demonstrates meticulous attention to detail under tight live-to-air deadlines.
This role is onsite and located in Santa Monica, CA.
Hours & Shift Structure: 24/7/365 operations coverage. This is a full-time position working dedicated overnight and early-morning shifts, including weekends and holidays, aligned with live tournament windows across worldwide time zones (ATP/WTA global tours, Grand Slams, PPA pickleball).
In this role you will...
Execute Channel Scheduling & Playout
Under the direction of the Manager, build, review, maintain, and release accurate daily and multi-day channel playlists utilizing cloud-based playout systems (e.g., Amagi) and traffic schedules.
Coordinate playlist timing and media elements for live matches, studio wrap shows, encore telecasts, original programming, and promotional priority blocks.
Monitor live-event tournament dynamics—including weather interruptions, match overruns, court assignments, and join-in-progress (JIP) scenarios—and make real-time playlist and log adjustments to maintain schedule integrity.
Execute day-of-air programming adjustments and hot-swaps in response to breaking live tournament coverage across domestic and international time zones.
Monitor Channels & Maintain Quality Control
Perform active eyes-on-glass monitoring across linear FAST feeds and OTT distribution platforms (e.g., Samsung TV Plus, Roku Channel, Amazon Prime Video, Pluto TV) to ensure uninterrupted playback, audio/video synchronization, pristine picture quality, and compliant closed captioning.
Inspect, verify, and quality-check SCTE-35 advertising markers, program segment breaks, and commercial cue points to support monetization accuracy and viewer retention.
Conduct pre-air QC on playlists, media files, secondary graphics events, and promotional assets prior to scheduled transmission.
Manage Asset Ingest, Metadata & Partner Coordination
Track the intake, processing, segmentation, and technical validation of file-based video assets, confirming media readiness ahead of transmission deadlines.
Enter and audit rich program metadata, including titles, synopses, episode numbers, ratings, territorial restrictions, and Electronic Program Guide (EPG) schedules across distribution endpoints.
Act as the operational floor contact during live match windows, proactively logging incidents, triaging playout anomalies, and escalating technical issues to Broadcast Operations, Engineering, Playout Vendors, and Platform Support.
Adhere to contractual rights windows, territorial blackout rules, and network Standards & Practices guidelines.
Handle Operational Administration & Provide Shift Coverage
Maintain accurate operational shift logs, discrepancy reports, incident tickets, and daily run sheets.
Deliver structured, comprehensive handoffs between operational shifts to ensure continuity across tournament coverage cycles.
Follow and uphold standard operating procedures (SOPs) for live event execution, emergency filler routing, and ad-break contingencies.
Required Qualifications
Experience: Minimum 2 years of operational experience in FAST, live streaming, broadcast playout, master control, traffic, or digital media operations.
Shift Availability: Ability to work dedicated overnight and early-morning shifts, weekends, and holidays in a 24/7/365 live sports environment, matching the global tennis calendar.
Technical Proficiency: Hands-on experience working with cloud-based playout automation platforms (e.g., Amagi CLOUDPORT or similar), broadcast CMS, or traffic scheduling systems.
Live Operations Aptitude: Demonstrated experience handling live sports or breaking events, with the ability to calculate runtimes, adjust join-in-progress segments, and navigate delay scenarios under tight deadlines.
Digital Video & Metadata: Familiarity with broadcast video file specifications, closed captioning formats (608/708, WebVTT), SCTE-35 cue markers, EPG delivery, and content segmentation.
Communication & Composure: Strong verbal and written communication skills; proven ability to collaborate effectively across technical, editorial, and commercial teams while maintaining composure during high-pressure live broadcast situations.
Computer Skills: Proficiency in Microsoft Office (Excel, Teams, SharePoint/OneDrive) and broadcast collaboration tools.
Preferred Qualifications
Prior direct operational experience with Amagi cloud playout and scheduling workflows.
Prior experience supporting 24/7 live-sports FAST channels or AVOD services across major CTV aggregators.
Familiarity with major distribution delivery endpoints (Roku, Samsung TV Plus, Amazon Prime Video, Fubo, Apple, etc.).
Working knowledge of professional tennis (ATP/WTA tours, tournament structures, time-zone shifts) and pickleball (PPA).
Tennis Channel is proud to be equal opportunity employer and a drug free workplace. Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law.
About Tennis Channel
Tennis Channel is the only multiplatform destination dedicated solely to tennis year-round. Together, the Tennis Channel flagship network, Tennis Channel 2, and the Tennis Channel app (tennischannel.com) deliver the most accessible and concentrated single-sport coverage anywhere. As the exclusive U.S. home of the ATP Tour and WTA Tour, Tennis Channel features live coverage of every Masters 1000 tournament — including Indian Wells, the Miami Open, Madrid, Rome, Cincinnati, and more — alongside live studio programming including its premier series, TC Live. Tennis Channel 2, a free FAST channel available in over 100 million homes, brings fans matches from across the globe at every level of the game. The Tennis Channel app brings it all together in one place, delivering live and on-demand matches, original content, and a personalized multi-view experience for fans, available on mobile and connected TV devices. Owned by Sinclair, Tennis Channel is also a co-owner of PickleballTV (pickleballtv.com), a joint venture with the Professional Pickleball Association.
About Sinclair
Sinclair, Inc. (Nasdaq: SBGI) is a diversified media company and a leading provider of local news and sports. The Company owns, operates and/or provides services to 177 television stations in 79 markets affiliated with all major broadcast networks; owns Tennis Channel, the premium destination for tennis enthusiasts; and multicast networks CHARGE, Comet, ROAR and The Nest. Sinclair’s AMP Media produces a growing portfolio of digital content and original podcasts. Additional information about Sinclair can be found at www.sbgi.net.
About the Team
The life-blood of our organization is our people. We have a compelling story, a goal-oriented culture, and we take really good care of people. How good? Here is a glimpse: great benefits, open-door policy, upward mobility and a strong desire to see you succeed. Ready to be part of a winning team? Let’s talk.
The base hourly compensation range for this role is $24.51 to $28.84 per hour. Final compensation for this role will be determined by various factors such as a candidates’ relevant work experience, skills, certifications, and geographic location. Full time positions are eligible for benefits that include participation in a retirement plan, life and disability insurance, health, dental and vision plans, flexible spending accounts, sick leave, vacation time, personal time, parental leave and employee stock purchase plan.
#tennis
Skills Required
- At least 2 years of operational experience in FAST, live streaming, broadcast playout, master control, traffic, or digital media operations
- Availability for dedicated overnight and early-morning shifts, weekends, and holidays in a 24/7/365 live sports environment
- Hands-on experience with cloud-based playout automation platforms, broadcast CMS, or traffic scheduling systems
- Experience handling live sports or breaking events, including runtime calculations, join-in-progress adjustments, and delay scenarios
- Familiarity with broadcast video file specifications, closed captioning formats, SCTE-35 cue markers, EPG delivery, and content segmentation
- Strong verbal and written communication skills and ability to remain composed during high-pressure live broadcast situations
- Proficiency in Microsoft Office, including Excel, Teams, SharePoint, and OneDrive, plus broadcast collaboration tools
- Direct experience with Amagi cloud playout and scheduling workflows
- Experience supporting 24/7 live-sports FAST channels or AVOD services across major CTV aggregators
- Familiarity with distribution endpoints such as Roku, Samsung TV Plus, Amazon Prime Video, Fubo, and Apple
- Working knowledge of professional tennis and pickleball
Sinclair Broadcast Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sinclair Broadcast Group and has not been reviewed or approved by Sinclair Broadcast Group.
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Healthcare Strength — Health, dental, vision, mental health support, telehealth, and employer-paid life and long-term disability are described as broad and solid. Feedback suggests coverage starts relatively early for full-time employees and provides strong baseline security.
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Retirement Support — A 401(k) with company match and an Employee Stock Purchase Plan are part of the standard package. Feedback suggests these programs contribute meaningful long-term financial support.
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Leave & Time Off Breadth — Paid time off, parental leave, holidays, sick leave, and personal days are outlined as part of the offering. Job postings indicate a structured PTO allotment that appears reasonable for a large employer.
Sinclair Broadcast Group Insights
What We Do
Sinclair Broadcast Group, Inc. is one of the largest and most diversified television broadcasting companies in the country. Sinclair owns and operates, programs or provides sales services to more television stations than anyone and has affiliations with all the major networks. In addition, Sinclair is the leading local news provider in the country, as well as a producer of sports content. Sinclair owns a multicast network, four radio stations and a cable network. Sinclair’s broadcast content is delivered via multiple-platforms, including over-the-air, multi-channel video program distributors, and digital platforms. Sinclair, either directly or through its venture subsidiaries, makes equity investments in strategic companies. Sinclair Broadcast Group, Inc. was founded in 1986, went public in 1995 and is traded on the NASDAQ Global Select Market under the ticker symbol SBGI. Throughout our history, Sinclair Broadcast Group has been at the forefront of industry-changing events and technological advances. Our vision and first-to-market mentality drives our ‘next generation’ thinking; stimulating conversations, innovating through our expertise, and advocating for the development of technology and evolving business models. As a leading over-the-air broadcast television company, our primary business is to engage consumers on multiple platforms with relevant and compelling news, entertainment and sports content, and to provide advertisers and business efficient means and value to connect with our mass audiences. We recognize the vital role broadcast television plays in branding and local content delivery, and therefore strive to constantly be at the forefront of leading edge technology and structures to advance the industry.
