Coordinator - Business Planning and Performance.Marketing

Staff Leadership and Management

• Ability to work in a team

• Responsible for self-learning and development with guidance from the Manager

• Accountable for meeting and prioritising own targets / deadlines

• Provide information to the Manager on work accomplishments, individual / team challenges 

• Lead team meetings and contribute on specialist / technical areas when required

• Review performance metric dashboards prepared on various performance metrics.

Operational Delivery

• Estimate the size (revenue and subscribers) as well as the evolution of the market.

• Evaluate the telecom market trend and its drivers during the next three years

• Estimate the level on which the revenue budget will be set for the next five years (revenue modeling).

• Perform analysis to uncover new insights and trends

• Implement the performance Dashboard

• Drive the revenue gap analysis

• Monitor the execution of the business plan

• Perform revenue gap analysis and drive the ops review in the marketing

• Develop business model for promotions and new project

• Ensure the revenue model and pricing of each promotion or marketing campaign

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Operational, Tactical and Strategic Meetings

• Provide input on all projects initiated

• Review key risks, issues and dependencies and set mitigation actions

• Provide input in strategic meetings when required

• Provide inputs into the risk mitigation and controls

• Provide input into the preparation of proposal on change initiatives, policies, and procedures

Escalations

• Manage and resolve escalations that have impact on critical path of service delivery

• Escalate issues that will result in significant time, scope, employee/customer or cost impact if not resolved

• Manage and provide solutions to issues that require formal resolution

Function Tactical

• Provide input into all projects initiated 

• Provide input into establishing objectives, targets, and budgets for the function as applicable

• Identify and document key risks, issues and dependencies and set mitigation actions

• Prepare documentation required for sign-off / making decisions regarding tactical changes

Performance

• Review performance against agreed KPIs and their compliance to SLAs and reverse SLAs

• Review and monitor plan for continuous improvement

• Ensure execution in alignment with divisional strategy

• Continuous performance monitoring and adjust strategy and actions to deliver targets

Reporting

• Provide inputs to the Manager (as required) relating to progress made within the sub- division and in accordance with the measurement metrics set by the organization Performance:

• Assess and monitor plan for continuous improvement

• Review performance against agreed KPIs

Budgets

• Manage sub-divisional budgets in line with business objectives

Manage project or initiative budgets in line with business objectives

Responsible for developing and lead the strategic planning process and country/market/business assessment to achieve MTNC’s long-term goal/vision. Ensures the forecasting and the monitoring of KPIs and revenue modelling for business plan

Education:

Minimum of 3-years degree/diploma in Statistics/computer sciences /Marketing, or a related field

Fluent in language of country with full command of English 

Experience:

Minimum of 3 years’ experience in reporting, market analysis, Analytics, planning evaluation and forecasting

Experience working in a medium to large organization.

 Competencies

Functional Knowledge: 

• Project planning and evaluation

• Subscriber and Traffic forecasting process and technique

• forecasting techniques

• Data base management

• reporting and performance analysis

• Business Performance Management

• Statistical modeling and multivariate analysis

• Micro econometrics techniques

• Project management

• Data quality methods

• Pricing analysis

• Advanced use of Excel (Excel, VBA for Excel, PowerPivot, etc.)

• Reporting Tools (MAPS,Power BI, OBIEE,etc)

• Advanced software skills: R, Python, Tanagra

• Data base Knowledge and specially Oracle SQL, Presto SQL

Skills:

• Extra good numerical mind

• Good analytical skills

• Must be able to work underpressure

• Wide general culture

• Marketing analysis

• Conceptual thinking

• Conflict management

• Solution providing

• Strategic thinking

• Planning and organization

• Problem solving

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practices.  

• Strong understanding of Telco KPI’s

• Excellent writing, editing and proofreading skills 

• Experience with scripting and reporting 

• Strong research skills 

• Creative mindset with an ability to think outside the box 

• Collaborative spirit 

• Excellent time-management and organizational skills 

• Strong graphic design skills 

• Layout skills 

• Strong analytical and project management skills. 

• Flexibility

• Ability to prioritize

• Attention to detail 

• Deadline-oriented 

• Desktop publishing tools and graphic design software 

• Result oriented

• Time-management skills 

• Communication skills 

• Handles constructive feedback 

• Understand agency operation

Behavioural Qualities:

• Analytical Thinker 

• Problem Solver 

• Operational Value Creator 

• Culture and Change Champion 

• Supportive People Manager 

• Relationship Manager 

• Results Achiever 

• Operationally Astute