Coordenador de Serviços

Create a better future

Do you want to make a difference in the world and contribute to a sustainable future?

We believe we can develop the technology and gain the know-how to make that difference, tackling the climate challenge. It’s a big responsibility, and we have committed to do it. We have launched our ambition, MissionZero – enabling our customers to move towards zero emissions in mining and cement.

We need your skills, curiosity and drive for change to fulfil our goal. Together, we enable our customers to produce the materials needed for a better future.

Your responsibilities

• 1-Lead multidisciplinary teams in the execution of work related to service contracts, commissioning and operation of equipment supplied by FLSmidth.

  2-Coordinates projects and services to ensure service mobilization and execution are carried out in accordance with FLS and client expectations;

  3-Coordinate, plan, deliver and execute services that include:

  • Supplier services during project execution;

  • Assembly and commissioning.

  • Spot services, audits and support during operation

  • Training

  • Technical assistance;

  • Review technical reports and action plans;

  • Report KPIs;

  4- Plan and provide technical assistance in the proposal, planning and services together with the sales area and the cost and budget area.

  5- Report to the client on the progress of services in relation to quality standards. 6- Ensure compliance with all safety procedures by working proactively to prevent accidents with the goal of Zero Accidents. Comply with internal and external safety procedures. Manage safety indicator reports.

  7- Ensure compliance with equipment assembly and maintenance procedures. Ensure compliance with deadlines agreed with the client.

  8- Sizing the resources required to perform services and prepare technical-commercial proposals.

  9- Support in the quality control process. Feed data into the management tools used by the company.

  10- Comply with FLS internal procedures for Service control;

  11- Technical support to the sales area in technical issues necessary for the marketing of FLS products.

  12- Promote the approval of knowledge among the team of colleagues in the specialty.

  13 - Together with the team, prepare daily work reports, timesheets and other reports required and inherent to the position.

  14 - Ability to solve complex problems, discuss solutions and improvements with engineering, train other specialists on equipment.

What you bring

• Bachelor’s Degree in University programs of at least 4 years:
• Mechanical Engineering
• Electromechanical Engineering
• Industrial Engineering
• 5 to 8 years of experience in coordinating service teams and/or after-sales of machinery and equipment in industrial companies, preferably in mining.
• Advanced English

What we offer

• Competitive benefits package including medical, dental, disability, life insurance and voluntary insurance options
• Access to Flexible Benefit Plan
• An equal opportunity employer committed to creating a diverse and inclusive workplace
• A global network of supportive colleagues and growth opportunities

As an equal-opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply – the more diverse our employees are, the stronger our team is. In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, number of children, and photograph from your application materials.

FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and cement industries – for more information please visit FLSmidth.com/careers