Hunton Services, a division of the Hunton Group in Houston, TX (www.huntongroup.com), is seeking to hire a Cooling Tower Subject Matter Expert who will be responsible for generating business for the Cooling Tower team. In this role, the selected candidate will utilize their expertise to aid in bridging the gap between Operations and Sales to provide customers with details on their respective Cooling Tower service needs.
Come work for an industry leader that has been recognized both locally and nationally as one of Top Places to Work!
Responsibilities
- Attend monthly sales meetings to create a shared understanding of Cooling Towers and assist with requests related to Cooling Towers.
- Coordinate and conduct site visits and job walks with Sales.
- Collaborate with sales team and operations team accordingly to ensure customer satisfaction.
- Work closely with respective Resource Coordinator to schedule site visits, sales meetings, and miscellaneous interdepartmental communications.
- Conduct site walks and utilize XOI to develop a scope, materials list, labor hours, subcontractors and any rental equipment needed for documentation relevant to the customer's request.
- Coordinate with Estimating and Procurement Specialist (EPS) to ensure all information is properly provided in a timely manner.
- Participate in turnover meetings for proposals with EPS, Area Service Managers, Field Supervisors, and the Sales team.
- Ensure proposals are sent to the customer and appropriate teams, and address requests accordingly.
- Maintain a professional and upbeat attitude during all communications between teams and customers.
- Maintain technical knowledge by attending educational workshops and reviewing technical publications.
Qualifications
- Must be adept in the use of Microsoft Excel, Word, Outlook.
- Ability to thrive under time pressure.
- Have an in-depth knowledge of Cooling Towers.
- Comfortable working within a team environment.
- Strong customer service skills.
- Excellent written and verbal communication skills.
Requirements
- High School Diploma or GED.
- 5-10 years of Cooling Tower service industry experience.
Skills Required
- High School Diploma or GED
- 5-10 years of cooling tower service industry experience
- In-depth knowledge of cooling towers
- Proficiency with Microsoft Excel, Word, and Outlook
- Strong customer service skills
- Excellent written and verbal communication skills
- Ability to work effectively within a team environment
- Ability to thrive under time pressure
What We Do
HTI Ltd, operating as HuntonTrane within the Hunton Group, is a commercial and industrial HVAC solutions provider. It supplies Trane HVAC equipment and ancillary products, delivers building-systems automation and integration, and provides HVAC equipment service. Its offerings support contractors, engineers, building owners, and major construction or renovation projects, with a focus on improving indoor environments, energy efficiency, and building performance.
