COO - Ochsner Children's Hospital

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

This job plans and coordinates all strategic business operations and outreach for their respective service line, including ambulatory, outpatient, inpatient and post acute settings. Plans and directs operations, strategy, growth initiatives, and quality performance and monitoring, as well as regulatory compliance across their departments throughout the organization. Strategy, growth, cost reduction efforts, new innovative programs and models, as well as human resource planning, internal and external communications, and understanding of industry trends are required role functions. This leader should maintain programs and monitoring of referral performance, financial reviews, and outreach clinics across our geographical locations.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.
Education

• Required - Bachelor's Bachelor's Degree in Healthcare, Business Administration, or healthcare related field
• Preferred - Master's Master's Degree Healthcare, Business Administration, or healthcare related field

Work Experience

• Required - 10 years in successfully managing complex healthcare and patient care delivery systems
• Preferred - less than 1 year Experience in respective clinical service area , LEAN process improvement, and Physician Management

Knowledge Skills and Abilities (KSAs)

• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Computer skills and dexterity for data entry and retrieval of patient information, proficient in Windows style applications and keyboard.
• Solution focused for all customers including patients, providers, and employees.
• Ability to evaluate and interpret financial information in order to create action.
• Ability to persuade, lead through influence, set a vision, and build an effective team.

Job Duties

• Ensures quality of care and patient satisfaction measured by division performance reviews, accreditation regulatory compliance, and patient advocacy scores.
• Builds and engages workforce through leadership, talent development and collaborative employee relationships.
• Oversees research, education, and training to support cutting edge patient care services.
• Ensures strategic development, growth, financial and operational profitability of the Service Line/Center of Excellence.
• Develops and achieves long term strategic business plans through effective relationship building, communication, planning and fundraising.
• Oversees the physical and technological infrastructure and develops organizational structures, programs, and processes.
• Performs other related duties as required.
• Performs other duties as assigned
• Complies with all policies and standards

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.
Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.
The incumbent has no occupational risk for exposure to communicable diseases .
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.