Application Instructions
Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.
Active City Year Staff members must login to Workday to apply internally.
Number of Positions: 1Work Location: 100% RemotePosition Overview
City Year has a team of recruiters distributed across the nation to recruit more than 3,000 qualified and diverse AmeriCorps members to complete a year of service at one of City Year’s 29 service locations. Conversion Recruiters are responsible for cultivating prospective candidates sourced through marketing campaigns and Community Partnership Manager portfolios. They guide candidates through the application process and support them in taking the next steps toward serving as City Year AmeriCorps members. As a Conversion Recruiter, you will represent City Year’s mission to prospective candidates, building strong relationships with students and site stakeholders. You will play a critical role in developing and executing recruitment strategies, supporting candidates through the application process, and fostering a commitment to national service.Location: Bay Area
Hybrid Role: This role is primarily remote with 1-2 days per week in the Bay Area office. Candidates should expect to support recruitment events, participate in team meetings and trainings, and engage in service activities. Must have reliable internet access for remote or flexible work arrangements.
Job Description
Responsibilities
Candidate Cultivation & Conversion
Manage a portfolio of prospective candidates from initial inquiry through application submission.
Conduct high-volume outreach through phone calls, text messages, emails, video meetings, and virtual events to engage and convert leads into applicants.
Build meaningful relationships with candidates by understanding their motivations, goals, and interests.
Guide candidates through the application, providing individualized coaching and support.
Maintain consistent follow-up cadence to maximize application completion and interview attendance.
Support Admission and Onboarding teams with interviewing and persistence initiatives.
Lead Management & Pipeline Ownership
Receive, prioritize, and manage leads generated through marketing campaigns, recruitment events, partnerships, referrals, and digital engagement initiatives.
Monitor conversion metrics across assigned candidate portfolio and implement strategies to improve outcomes.
Evaluate candidate readiness and engagement levels to determine appropriate recruitment actions.
Maintain accurate candidate records and activity tracking within the CRM and applicant tracking systems.
Partnership Engagement
Collaborate with Local Recruitment Points, Community Partnership Managers, and marketing partners to ensure seamless candidate handoff and follow-up.
Leverage data and candidate insights with site stakeholders to inform local recruitment strategies.
Represent City Year's mission, service experience, and career development opportunities to prospective applicants and key stakeholders.
Support market recruitment initiatives designed to increase candidate engagement and persistence.
Qualifications
Required
Bachelor's degree or equivalent experience.
1-3 years of experience in recruitment, admissions, sales, customer success, enrollment management, nonprofit outreach, or a related field.
Proven ability to build and maintain relationships with a variety of groups, including students, cross-functional staff, and stakeholders.
Strong interpersonal communications skills, verbal and written; ability to deliver compelling messages in both group and individual settings.
Proficiency in managing multiple priorities and projects, meeting deadlines with attention to detail.
Preferred
Experience in mission-driven recruitment, higher education admissions, AmeriCorps, nonprofit talent acquisition, workforce development, or youth-serving organizations.
Experience using customer relationship management (CRM) tools or applicant tracking systems.
Familiarity with platforms such as Handshake or similar recruitment technologies.
Experience working with diverse student or early-career populations.
Competencies
To succeed in this role, an applicant must have the following competencies:
Understanding & Building Connection: Considers perspectives of others and cultivates relationships to strengthen interpersonal bonds with colleagues and external stakeholders.
Project Management: Organizes, prioritizes, tracks, and manages workflow and resources.
Decision-Making: Uses appropriate context and data to make sensible and timely decisions; displays sound judgment when faced with opportunities/challenges.
Collaboration: Connects with stakeholders to identify shared interests; partners with others to incorporate different perspectives toward a common goal.
Teamwork: Actively contributes to shared projects with the understanding that team success is personal success
Learning: Strives to continuously develop and improve self, teams, and organization.
To Apply
Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.
Active City Year Corps or Staff members must login to Workday to apply internally.
Working at City Year
Compensation
The salary for this position is $71,000 per year
Benefits
City Year offers a comprehensive benefits package that helps our employees live their best lives and grow personally and professionally.
Employment at City Year is at-will.
City Year does not sponsor work authorization visas.
As an equal opportunity employer, City Year is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.
Fair Labor Standards Act
Family and Medical Leave Act
Benefits
Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.
Employment at City Year is at-will.
City Year does not sponsor work authorization visas.
Skills Required
- Bachelor's degree or equivalent experience
- 1-3 years of experience in recruitment, admissions, sales, customer success, enrollment management, nonprofit outreach, or a related field
- Ability to build and maintain relationships with students, cross-functional staff, and stakeholders
- Strong verbal and written interpersonal communication skills
- Ability to deliver compelling messages in group and individual settings
- Ability to manage multiple priorities and projects, meet deadlines, and maintain attention to detail
- Experience in mission-driven recruitment, higher education admissions, AmeriCorps, nonprofit talent acquisition, workforce development, or youth-serving organizations
- Experience using customer relationship management tools or applicant tracking systems
- Familiarity with Handshake or similar recruitment technologies
- Experience working with diverse student or early-career populations
What We Do
City Year helps students and schools succeed, while preparing the next generation of civically engaged leaders who can work across lines of difference. Diverse teams of City Year AmeriCorps members provide support to students, classrooms and the whole school. Schools that partner with City Year are up to two to three times more likely to improve in English and math assessments, and the more time students spend with AmeriCorps members, the more they improve on social, emotional and academic skills— skills that help students thrive in school and contribute to their community. A proud member of the AmeriCorps national service network, City Year is supported by AmeriCorps, local school districts and private philanthropy. City Year partners with public schools in 29 communities across the U.S. and through international affiliates in the U.K. and South Africa.
