Position Summary
Responsible for converting inbound leads into Customers
Responsibilities
● Follow up with inquiries via phone, email, and messaging platforms in a timely and professional manner.
● Understand customer needs and provide accurate information to guide decision-making.
● Maintain CRM systems with up-to-date lead status and communication logs.
● Provide regular reports on conversion metrics and suggest improvements
Requirements
Requirements
Bachelor’s degree in Marketing, Business, Communications, or related field
Minimum 2 years of experience in a customer-facing, sales, or engagement role
Strong interpersonal and communication skills
Understanding of the sales funnel and customer lifecycle
Confident telephone manner and persuasive skills
Strong organizational and time management skills
Resilient and adaptable under pressure
Able to work independently and as part of a team
Multilingual skills is an added advantage
Benefits
- You would be part of a dynamic startup revolutionizing the vehicle subscription and financial services industry for gig workers in Africa.
- You would be part of a dynamic environment where your ideas are heard and your contributions propel us forward.
- You would work alongside passionate, talented colleagues who share your commitment to excellence.
- You would witness firsthand the positive change your work brings to the lives of thousands of riders and drivers.
- Comprehensive benefits package, including a competitive salary, health insurance, and exciting growth opportunities.
Skills Required
- Bachelor's degree in Marketing, Business, Communications, or related field
- Minimum 2 years of experience in a customer-facing, sales, or engagement role
- Strong interpersonal and communication skills
- Understanding of the sales funnel and customer lifecycle
- Confident telephone manner and persuasive skills
- Strong organizational and time management skills
- Resilient and adaptable under pressure
- Able to work independently and as part of a team
- Multilingual skills is an added advantage
What We Do
Gigmile is a mobility FinTech platform that offers vehicle subscriptions and financial services to gig workers in Africa, aiming to empower them with access to vehicles and improve livelihoods.
