Full Time and Part Time
Overview
Come be a part of a team that helps specialists in the Onboarding and Dispositions Teams. Conversion Coordinators assist specialists (Owner Conversion, New Construction, Management Change, as well as Disposition Specialists) with maintaining their properties by working with utility providers to make sure that the correct information is gathered and provided, and that properties are set up correctly within our systems.
The Coordinator position is a great opportunity to build your knowledge base of the Onboarding Department and will provide you with many advancement opportunities. The main proprietary programs that we use on a day-to-day basis are System Health, Launch, and Yoda.
Responsibilities
As a Conversion Coordinator, you will:
- Request and confirm accounts are transferred
- Update accounts with authorization for Conservice
- Update accounts to the Conservice Mailing Address
- Complete other standard data entry tasks using setup information
- Communicate with Specialists
- Set up Customer Service Agreements (CSAs)
- Obtain the first or final bills from the utility provider
- Correctly entering data into Conservice programs
- Leave detailed yet summarized notes
- Send formatted emails to utility providers
- Call utility providers in a professional and efficient manner
- Manage time efficiently
- Excellent written and verbal communication
- Basic understanding of the Owner Conversion and New Construction Processes
- Understanding of the company purpose, goals, and objectives
- Self-motivated and accountable
- Good comprehension skills
Education
- High school diploma or equivalent
Top Skills
What We Do
Conservice is the largest utility management and billing company in the United States, offering a suite of solutions developed on an industry friendly platform. These solutions include the installation of utility sub-meters, billing each resident for their individual utility usage and other monthly charges, and a utility management program that handles a client’s utility invoice process from payment of the invoices, to rate analysis and procurement. Conservice focuses on meeting the specific needs of their clients by offering fully integrated solutions that greatly reduce operating costs and promote conservation, while maintaining an unmatched level of customer service to both the customer and resident.
