Conversion and Communications Coordinator (School Leaver)

Make an impact at the University of Wollongong (UOW) - a purpose driven institution ranked in the top 1% of universities globally.

About the Role

Join our Conversion and Engagement team as a Conversion and Communications Coordinator, where you'll help deliver engaging communications and content that guide prospective students from enquiry through to commencement. Working closely with stakeholders, you'll coordinate campaigns, maintain accurate student information, and support student recruitment outcomes.

Key responsibilities:

• Create and coordinate content across email, web and digital channels;
• Support targeted student recruitment campaigns and communications;
• Maintain accurate information throughout the future student journey;
• Collaborate with stakeholders to ensure consistent messaging;
• Monitor communication performance and identify improvement opportunities; and
• Support future student events and respond to prospective student enquiries.

About the Team

The role sits within the Engagement and Conversion team in the Student Growth and Engagement division. The team plays a key role in supporting student recruitment outcomes by developing and delivering conversion strategies and initiatives that guide prospective students through critical decision-making and enrolment milestones. This includes the development and execution of future student communications, production of recruitment collateral, management of recruitment data and operational processes, and the administration and optimisation of marketing automation platforms and associated technologies. The team works collaboratively across the University to ensure prospective students receive accurate, timely and relevant information throughout their journey.

What You’ll Bring

• Relevant qualifications and/or experience in marketing, communications, administration, or a related field;
• Strong writing and editing skills, with the ability to create engaging content for different audiences;
• Experience using marketing, CRM, CMS or email marketing platforms, or the ability to quickly learn new systems;
• Understanding of the prospective student journey and the factors that influence study decisions; and
• Strong communication and relationship-building skills, with the ability to manage competing priorities and deliver high-quality work to deadlines.

Why Join UOW

• Competitive salary package including 17% superannuation
• 35-hour full-time work week supporting greater balance and flexibility
• Flexible working arrangements and family-friendly policies
• Generous leave entitlements including additional concession days over the Christmas and New Year period
• Purchased leave options to provide greater flexibility throughout the year
• Ongoing professional development and clear career progression opportunities

Role Details

• Employment type: Fixed-term | Full-time appointment (12-months) 
• Level 5: $85,682 - $96,898 + 17% Superannuation 
• Position Description
• Location: Wollongong Campus
• Valid Australian work rights required.  Visa sponsorship is not available.

How to Apply

To apply for this position, you are required to submit a resume, and cover letter (of no more than 3 pages) summarising your skills and experience as they relate to the selection criteria located in the position description.

For further information about this position, please contact Jeremy King, Senior Manager, Future Student Operations on T +61 401 229 197 | E [email protected] 

Closing Date: Sunday 20 September 2026, 11:55pm

Equity, Diversity & Inclusion

The University of Wollongong is committed to fostering an inclusive and equitable workplace where diversity is valued, respected and celebrated.  We strive to create a workplace that reflects the communities we serve, removes barriers to participation, and provides equitable opportunities for staff to reach their full potential. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people of all gender identities and sexual orientations, people from culturally and linguistically diverse backgrounds, people with disability, and those with caring or family responsibilities.

As required by federal legislation, prospective employees are required to declare whether they have been investigated for an allegation of Gender based Violence or determined to have engaged in conduct that constitutes Gender based Violence, during their previous employment, or otherwise in a legal process. Any such declaration will be included in the University’s employment screening processes and will be treated with the strictest confidence and in compliance with all privacy legislation.

At the University of Wollongong (UOW), our people are united by a shared purpose — to create a better future through education, research, innovation and meaningful community impact.

With deep local roots and a growing global presence, UOW is proud to contribute to positive change in the communities we serve and the world beyond them. Guided by our Vision 2035 and Strategic Plan 2030, we are building a future that is innovative, inclusive and committed to societal impact — one where people, ideas and opportunity can thrive.

We are recognised for excellence in teaching and research, and for the real-world impact of our work. But what truly brings UOW to life is our people. Across every role, our staff contribute to something bigger — helping shape the future through the work they do every day.

At UOW, we are committed to fostering a culture where people feel valued, supported and empowered to do their best work. Our Values in Action guide how we work, lead and make decisions — creating a workplace grounded in integrity, accountability, collaboration and excellence.

Joining UOW means becoming part of a values-led community where your work has purpose, your contribution is valued, and the impact you make can be felt locally and globally.