Convention Services Supervisor

Posted Yesterday
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Greenwich Old Town, CT, USA
In-Office
26-26 Hourly
Mid level
Real Estate • Hospitality
The Role
Support Banquet Manager by setting up and breaking down meeting rooms and ballrooms to guest specifications, moving heavy equipment, replenishing supplies, maintaining cleanliness, communicating with supervisors, and working flexible schedules including weekends and holidays.
Summary Generated by Built In

About Us

An iconic hotel in Greenwich, the Hyatt Regency Greenwich has been fully re-imagined, creating a new and unique experience in Fairfield County. With a strong emphasis on art, design, storytelling, and innovation, our hotel embodies the rich cultural and natural tapestries of Greenwich, expressing the comforts of home with the history of Greenwich as its creative lens. At the Hyatt Regency Greenwich, we believe that the charm and history of Connecticut is a source of inspiration to all. That’s why we’ve created a hotel experience that puts collaboration at the heart of everything we do. Join our team and be inspired when you enjoy all the benefits of a home away from home. Our local associates benefits including a hot meal in our associate cafeteria, free parking, access to our fitness center and pool, as well as discounts at Hop Scotch Salon.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Assist Banquet Manager and Supervisors in the preparing for banquet guests and ensure positive guest experience.

Essential Duties and Responsibilities

  • Communicate with supervisor throughout shift to be aware of the work.

  • Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms.

  • Supply and replenish meeting rooms with clean glasses and fresh water.

  • Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function.

  • Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times.

  • Comply with attendance rules and be available to work on a regular basis.

  • Perform any other job-related duties as assigned.

  • Flexible Schedule is required

  • Weekend/Holiday and AM/PM availability needed

Qualifications and Skills      

  • Knowledge of various types of equipment and set up styles used in the meeting rooms. For example: different table types (round, schoolroom, etc.).

  • Ability to lift and move multiple tables and chairs and podiums weighing up to 100 lbs. through a crowded room with or without reasonable accommodation. 

  • This position requires considerable physical activity on a continuous basis throughout the shift for room set up and break down with or without reasonable accommodation.

  • Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 500 lbs. with or without reasonable accommodation.

  • Ability to stand for long periods of time with or without reasonable accommodation.

  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

  • Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation

Salary Range: $25.99 - $25.99 Hourly

Tipped/Service Charge Eligible? Yes

Discretionary Performance Bonus Eligible? No

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental 
programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ​through EyeMed. ​Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. 

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Skills Required

  • Knowledge of various meeting room equipment and set up styles (table types, room layouts).
  • Ability to lift and move multiple tables, chairs, podiums up to 100 lbs.
  • Ability to move or push goods on a hand cart/truck weighing up to 500 lbs.
  • Capacity for considerable continuous physical activity during shifts (setup and breakdown).
  • Ability to stand for long periods of time.
  • Effective verbal and written communication skills; adapt style for different audiences.
  • Flexible schedule with weekend, holiday, and AM/PM availability.
  • Comply with attendance rules and be regularly available to work.
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The Company
1,416 Employees
Year Founded: 1985

What We Do

Founded in 1985, HEI Hotels & Resorts is one of the nation's leading privately held hotel investment and third-party management companies. The company owns or operates over 100 luxury, upper-upscale, and upscale independent and branded hotels and resorts throughout the United States. They specialize in maximizing the value of hotel real estate within key urban, super-suburban, and resort locations across the country.

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