As the Convention Services Manager, you are instrumental in delivering exceptional event experiences while driving revenue performance. You will cultivate and grow catering accounts, re-engage past clients, and strengthen existing relationships to achieve and exceed catering and associated room revenue goals aligned with the hotel’s Business Plan.
You are meticulous, client focused, and skilled at coordinating complex group events.
The Role
Serve as the primary liaison for groups after booking, finalize details, and ensure flawless execution across departments.
What You Will Be Doing
• Confirm event requirements and function orders
• Coordinate room blocks, setups, AV, and F&B
• Lead pre con meetings and communicate updates
• Be on site contact for program execution
• Manage changes, billing, and post event review
• Maintain accurate records and timelines
Why You Will Love It Here
• Collaborative cross functional role
• Direct impact on group satisfaction
• Professional growth opportunities
Ready to Join the Team
If you are ready to deliver seamless and successful group events, apply now.
EOE
QualificationsWhat Makes You You
• Convention or event services experience required
• Excellent organization and communication
• Calm and solutions oriented under pressure
• Must be flexible to work any shifts, including holidays and weekends
Skills Required
- Convention or event services experience
- Excellent organization and communication skills
- Ability to remain calm and solutions oriented under pressure
- Flexibility to work any shifts, including holidays and weekends
