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Farm to factory to family table, Amalgamated Sugar has been bringing real sugar to our customers for over a century
The Role
Support, design, install, troubleshoot, and commission industrial control systems (PLCs, HMIs, VFDs, instrumentation) and OT networks. Monitor and optimize automation systems, perform inspections, collect data for continuous improvement, maintain documentation/backups, and collaborate with operations, maintenance, and engineering.
Summary Generated by Built In
Amalgamated Sugar Company is seeking a Controls Technician to support industrial automation and control systems at our Twin Falls Factory in Twin Falls, Idaho. This role plays a key part in maintaining, improving, and troubleshooting plant control systems to ensure safe, reliable, and efficient operations. The position reports to the Process Optimization Manager and partners closely with operations, maintenance, and engineering teams.
Key Responsibilities- Design, troubleshoot, and support industrial control systems including PLCs, HMIs, and plant networks
- Install, configure, and commission automation equipment and control system upgrades
- Support factory operations through monitoring and optimization of OT and industrial network systems
- Diagnose and resolve electrical and control system issues to minimize downtime
- Configure and maintain VFDs, smart sensors, and industrial instrumentation
- Collect and analyze data to support continuous improvement and project effectiveness
- Perform inspections of control system architecture to ensure compliance with internal and industry standards
- Collaborate with cross‑functional teams on automation and process improvement initiatives
- Support system documentation, backups, and change management best practices
- Strong knowledge of industrial electrical troubleshooting and process control systems
- Hands-on experience with PLC, HMI, and industrial network systems
- Working knowledge of Rockwell Automation platforms, including Studio 5000 and FactoryTalk
- Understanding of industrial communication protocols (EtherNet/IP, Modbus, ControlNet)
- Ability to troubleshoot automation systems in a fast‑paced manufacturing environment
- Strong analytical, problem‑solving, and documentation skills
- Ability to work independently while supporting multiple departments
- Experience with FactoryTalk View SE/ME, Historian, and FactoryTalk View Client
- Familiarity with OT network design and monitoring in an industrial environment
- Experience supporting continuous process manufacturing (food, beverage, chemical, or similar)
- Knowledge of basic project management tools (e.g., MS Project or Visio)
- Exposure to cybersecurity best practices in industrial control systems
- Associate’s degree in Electrical Engineering Technology, Automation, or related field preferred
- 3+ years of experience supporting industrial automation or controls systems in a manufacturing environment
- Equivalent combination of education, training, and experience will be considered
Amalgamated Sugar Company is a stable, employee‑owned organization and a recognized leader in the sugar industry. We are committed to innovation, operational excellence, and long‑term career growth for our employees. Join a team where your technical expertise directly supports essential food production and continuous improvement.
Amalgamated Sugar Company is an Equal Opportunity Employer.
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This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Strong knowledge of industrial electrical troubleshooting and process control systems
- Hands-on experience with PLC, HMI, and industrial network systems
- Working knowledge of Rockwell Automation platforms, including Studio 5000 and FactoryTalk
- Understanding of industrial communication protocols (EtherNet/IP, Modbus, ControlNet)
- Ability to troubleshoot automation systems in a fast-paced manufacturing environment
- Strong analytical, problem-solving, and documentation skills
- Ability to work independently while supporting multiple departments
- 3+ years of experience supporting industrial automation or controls systems in a manufacturing environment
- Associate's degree in Electrical Engineering Technology, Automation, or related field
- Experience with FactoryTalk View SE/ME, Historian, and FactoryTalk View Client
- Familiarity with OT network design and monitoring in an industrial environment
- Experience supporting continuous process manufacturing (food, beverage, chemical, or similar)
- Knowledge of basic project management tools (e.g., MS Project or Visio)
- Exposure to cybersecurity best practices in industrial control systems
Amalgamated Sugar Compensation & Benefits Highlights
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Retirement Support — Retirement benefits are positioned as a standout, combining a robust 401(k) match structure with an additional fixed employer contribution each pay period. This design is characterized as strong relative to many employers.
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Healthcare Strength — Healthcare coverage is presented as comprehensive (medical, dental, vision) alongside FSAs, company‑paid life insurance, disability, and an EAP. For many union‑covered roles, a recent agreement maintained zero‑premium employee health insurance for an extended period, underscoring depth and affordability.
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Leave & Time Off Breadth — Time off provisions include paid holidays, vacation, and sick leave, with mentions of generous accruals and separate sick leave banks. Paid parental and bereavement leave are also cited, adding breadth to the leave program.
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The Company
What We Do
Amalgamated Sugar produces sugar from sugarbeets grown by the ~700 members of our cooperative. Headquartered in Boise, Idaho, Amalgamated Sugar is the second-largest refiner and processor of sugar from sugarbeets in the United States.
Why Work With Us
At the Amalgamated Sugar Company, employees are part of a grower-owned company with strong values and a long-standing commitment to its people. Our Total Rewards Program supports employees by offering competitive pay, comprehensive benefits, and opportunities for professional and personal growth.
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Amalgamated Sugar Offices
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