At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
Phoenix, AZ, USA
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Our Opportunity:

Chewy is seeking passionate, self-starting, problem solving Controls Systems Engineer at our fulfillment center in Goodyear, AZ.  Our Controls System Engineer is the crossroads of where the technician meets the engineer.  The Control Systems Engineer (CSE) will have extensive technical experience as an industrial technician focused on automation and controls troubleshooting matched with the ability to work under pressure during downtime situations.  As an Engineer, the CSE will have the mindset of a master problem solver; able to see the bigger picture, not only the problem right now, but the probable conditions farther down the road.   Finally, you will be a critical component to overall facilities leadership and our safety-driven culture.

The Chewy Fulfillment Center environment is a fast-paced, dynamic operations environment.  You will be working with some of the newest automation systems and equipment in our network.  The CSE will be critical in laying the groundwork for Automation & Engineering in the Chewy Fulfillment Network for years to come.  Throughout your tenure as a Chewy CSE you will develop new and valuable skills along with extensive experience in growing world of e-commerce fulfillment operations.

What You Will Do:

  • Analyze and solve complex automation equipment challenges to provide effective control system solutions to a variety of new and existing automated process equipment while focusing on maximizing equipment reliability and operational performance of equipment such as conveyors, sortation systems, scanners, cameras, print and apply systems, and other devices and programs.
  • Understand, maintain and troubleshoot material handling control systems, including PLC controllers and industrial networks such as motor control systems, servo drives, variable frequency drives, and electrical distribution systems
  • Partner with FC Operations leadership, equipment vendors and parts suppliers to complete root cause analysis, formulate solutions, and coordinate solution implementation. Act as the technical consultant for Automation and Control projects inside the building
  • Monitor MHE metrics and partner with maintenance/operations for system performance issues and provide analysis across all FC's
  • Act as first level escalation support for the Facilities Techs/Leads, during and after business hours, troubleshooting locally and remotely and repair all hardware or controls software systems within the building
  • Appropriately escalate downtime situations to vendors or Automation and Engineering Leadership for support to restore equipment operation.
  • Utilize FC network support resources for guidance and assistance, and assist peers, as needed
  • Train and mentor new technicians in operational procedures, including in the use of safety equipment and safety hazards
  • Ensure compliance with safety and organization policies including OSHA standards and 5-S

What You Will Need:


  • Bachelor's degree in Computer Sciences, Electrical, Electronics or Mechanical Engineering, Engineering Technology, or other related engineering
  • Three or more years of experience within an industrial controls environment which includes PLC programming, I/O, communication networks and AC, DC, single / three-phase
  • Experienced with Rockwell Automation Software, Allen-Bradley RS Logix PLC software
  • Experienced with Conveyors, and Sorter systems and have a detailed understanding of Process Flow of Fulfillment Centers
  • Must be able to demonstrate electrical knowledge of 24v AC/DC control circuits, electrical knowledge of 120v power and control circuits, knowledge of 277v-480v power circuits.
  • Must be able to wire-up and successfully operate a 3-phase motor.
  • Demonstrated use of digital multimeter and functions.
  • Ability to read, understand and interpret electrical, pneumatic, and plumbing schematics, along with the ability to understand and interpret mechanical and architectural drawings.
  • Experience with conveyor mechanical systems (belts, drives, tracking belts, encoders)
  • Must be available for 24/7 for emergency situations.

What Separates You From The Pack:

  • Experience with electrical theory, Robotics, Controls components, automated equipment
  • Experience with networked VFDs (EtherNet, DeviceNet)
  • Familiarity with AutoCAD or other Autodesk software to read electrical drawings and schematics

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].

If you have a question regarding your application, please contact [email protected].

To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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What are Chewy Perks + Benefits

Chewy Benefits Overview

It all starts with taking care of our Team Members.

At Chewy, we recognize the importance of providing meaningful and impactful work. That’s why we are constantly innovating, pushing the limits to delight our customers and colleagues, and providing endless ways for our Team Members to build, grow and develop.

We also understand that wellbeing is different for everyone and offer a wide variety of traditional and unique benefits. Here’s a sampling of what we offer:
• Competitive wages and retirement benefits such as 401k and Long-Term Incentives (LTI)
• Chewy University (Chewy U) for learning, growth, and development resources
• 20% Team Member discount on
• Unlimited PTO (for Exempt, Full-Time, salaried employees)
• Pet-friendly Chewy Corporate hubs in Boston, MA; Bellevue, WA; and Plantation, FL
• Maternity/Paternity and family bonding leave covered at 100%
• Paw-ternity Leave (yes–that means time off when you adopt a new pet)
• DEI-focused Team Member Resource Groups (TMRGs)

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Chewy sponsors office sports leagues year-round.
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Cross-functional lunch and learns.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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