Control Manager - Vice President

Posted 6 Hours Ago
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New York, NY, USA
Hybrid
Expert/Leader
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Lead control and risk management for Data & Analytics products and platforms. Ensure adherence to the CORE program, embed AI/ML and data governance controls, manage Risk Assessment Structures, support control testing and issue remediation, develop control documentation, partner with Legal/Compliance/OpRisk/Audit, and support regulatory responses while leading and advising stakeholders.
Summary Generated by Built In

As a Vice President – Control Manager supporting the Data & Analytics (D&A) Product & Platform team, you will support risk and control environment related to D&A product management, ensuring adherence to the firm’s Compliance & Operational Risk Evaluation (CORE) Program. You will support D&A Product Management embed robust product management practices and controls, manage Risk Assessment Structures (RAS) within the CORE system, strengthen compliance with firmwide Policies and Standards, and engage the Data & Analytics Control Manager community of practice. You will partner closely with the broader CDAO Control Management team and D&A business/control partners to effectively manage the operational risk environment for D&A products and platforms.

Job Responsibilities: 

  • Complete relevant assessments in partnership with Control management and Business teams as needed (Ex. Operational Risk Summaries, Regulatory Topic assessment, Residual Risk view)
  • Ensure key controls described in relevant AI/ML analytics and data governance related Standards and Policies are reflected in CDAO CORE content, and where appropriate, across LOB/CFs – leveraging strong knowledge of the CORE platform
  • Engage D&A Product partners to review and understand key processes & practices, strengthen risk & control identification, support control testing (conducted by the Testing Center of Excellence (TCoE)), and drive rigorous issue management (in case of control breaks or gaps)
  • Develop relevant control management document(s) in partnership with business and control partners
  • Support community of practice for AI/ML Analytics and data governance related Control Managers across LOB/CFs, related to changes to standards, practices and common controls, and calibration
  • Review reporting and key metrics to proactively identify emerging risks or themes; partner with the business partners to enhance metrics being gathered to monitor standards-adherence as well as emerging risk detection
  • Support CDAO control management priorities as necessary, including reviewing materials / responses to regulatory queries and meetings
  • Partner with Line of Defense Partners (Legal, Compliance, Op Risk, and Audit) to understand their priorities and engage them as appropriate to manage the control environment, while ensuring successful Compliance/Op Risk tests and Audits, and Regulatory exams as applicable 
  • Lead by example, with exemplary personal and professional attributes.  Inspire confidence in staff as well as key business and control partner.

 Required Qualifications, Capabilities and Skills: 

  • Bachelor’s degree or equivalent experience.
  • Financial services experience in controls, or information security, audit, quality assurance, risk management, or compliance; strong understanding of the three lines of defense model.
  • Solid understanding of Compliance and Operational Risk Management frameworks.
  • Sound judgment in risk assessment, work prioritization, senior leader engagement, and change management.
  • Experience supporting cross-functional initiatives to analyze, design, and implement best practices.
  • Proven experience leading cross-functional teams to analyze, design, and implement best practices.
  • Strong understanding of banking risk frameworks, including the three lines of defense, compliance, conduct, and operational risk.
  • Proficient in Microsoft Office Suite, with the ability to create impactful executive presentations highlighting opportunities and recommendations.
  • Experience with AI and machine learning analytics risk management, including model risk, generative AI, and data governance.
  • Excellent communication and collaboration skills, with the ability to influence business leaders and build strong relationships.

 Preferred Qualifications, Capabilities and Skills:

  • Self-motivated. Work autonomously to effect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results oriented environment. Ability to manage ambiguity, and make subjective and informed decisions, influence stakeholders and justify decision making  
  • Process analysis / design acumen – ability to understand a process E2E and associated risk to inform effective and sustainable control design and implementation
  • Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions 
  • Understanding root cause / identifying control breaks
  • Developing timely and sustainable solutions including automation, data analytics, machine learning
  • Analyze metrics for emerging risk 
  • Writing Action Plans, Procedures and Change Management 
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.

Skills Required

  • Bachelor's degree or equivalent experience.
  • Financial services experience in controls, information security, audit, quality assurance, risk management, or compliance; strong understanding of the three lines of defense model.
  • Solid understanding of Compliance and Operational Risk Management frameworks.
  • Sound judgment in risk assessment, work prioritization, senior leader engagement, and change management.
  • Experience supporting cross-functional initiatives to analyze, design, and implement best practices.
  • Proven experience leading cross-functional teams to analyze, design, and implement best practices.
  • Strong understanding of banking risk frameworks, including compliance, conduct, and operational risk.
  • Proficient in Microsoft Office Suite and creating executive presentations.
  • Experience with AI and machine learning analytics risk management, including model risk, generative AI, and data governance.
  • Excellent communication and collaboration skills with ability to influence business leaders.
  • Self-motivated; able to work autonomously and manage ambiguity.
  • Process analysis and design acumen for end-to-end processes and control design.
  • Problem solving and analytical skills; synthesize large amounts of data to draw conclusions.
  • Ability to identify root cause and control breaks.
  • Develop timely and sustainable solutions including automation, data analytics, and machine learning.
  • Analyze metrics for emerging risk and write action plans, procedures, and change management documentation.

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
  • Retirement Support A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
  • Leave & Time Off Breadth Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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