Step into a pivotal role at JPMorganChase, where your expertise in control management will shape our compliance and risk strategies. Elevate your career with opportunities for growth and collaboration in a dynamic team environment. Join us to make a significant impact on our operations and safeguard our firm's integrity.
As a Control Manager within JPMorganChase supporting Securities Operations, Asset Services, and COAC, you will lead the identification and mitigation of compliance and operational risks across trade lifecycle and asset‑servicing processes. You will strengthen the control environment through data‑driven solutions, rigorous control testing, and collaborative stakeholder management, with a strong focus on cybersecurity and continuous improvement.
Job responsibilities
- Conduct functional deep dive reviews and targeted risk assessments to identify, analyze, and address control gaps and emerging risks within operational processes, using the experience in asset servicing & settlements processes, controls, and market practices.
- Lead the development and implementation of comprehensive control strategies to identify and mitigate compliance and operational risks.
- Utilize advanced data and tech literacy skills to interpret business needs, identify trends, and generate innovative solutions to enhance the control environment.
- Collaborate with a diverse team, fostering a culture of continuous improvement and operational excellence, and ensuring alignment with operational policies and precedents.
- Engage with internal stakeholders, facilitating open communication and collaboration to drive mutually beneficial outcomes and uphold the integrity of our operations.
- Develop, analyze, and publish standardized control metrics; leverage business analytics tools (e.g., Tableau, Qlik) to identify trends, errors, and opportunities for process improvement.
- Implement innovative technology solutions (e.g., Alteryx, Xceptor) to automate controls, enhance data analysis, and support operational excellence.
- Manage governance and reporting of control and risk initiatives through advanced business analytics and visualization tools.
- Review significant change agenda and ensure no diminish of controls environment, assist with designing new controls where required
Required qualifications, capabilities, and skills
- Experience in Security Ops, Asset Servicing or Custody Operations.
- Demonstrated expertise in daily operational workflows, with a strong understanding of inherent risks and industry best practices for implementing effective controls”
- Proven ability to conduct functional deep dives and root cause analysis, with a track record of identifying and remediating control gaps
- Advanced proficiency in data analysis and tech literacy, leveraging these skills to enhance control environments and interpret business needs and trends.
- Expertise in leading diverse teams, fostering a culture of continuous improvement, and aligning team performance with operational policies and precedents.
- Strong skills in internal stakeholder management, facilitating effective communication and collaboration to drive mutually beneficial outcomes.
- Strong project management skills and a commitment to operational excellence.
- Advanced analytical, problem-solving, and process re-engineering skills, with meticulous attention to detail
- Effective time management and prioritization skills; able to deliver results in a dynamic, deadline-driven environment
- Excellent verbal and written communication skills, including the ability to present complex findings and recommendations to senior stakeholders (VP/ED/MD level).
- Strong influencing and negotiation skills; able to build partnerships across Operations, Technology, Audit, and Compliance
About Us
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Experience in Security Ops, Asset Servicing or Custody Operations.
- Demonstrated expertise in daily operational workflows, inherent risks, and industry best practices for controls.
- Proven ability to conduct functional deep dives and root cause analysis and remediate control gaps.
- Advanced proficiency in data analysis and tech literacy to enhance control environments.
- Experience leading diverse teams and aligning performance with operational policies.
- Strong internal stakeholder management and collaboration skills.
- Strong project management skills and commitment to operational excellence.
- Advanced analytical, problem-solving, and process re-engineering skills with attention to detail.
- Effective time management and ability to deliver in a dynamic, deadline-driven environment.
- Excellent verbal and written communication, including presenting to senior stakeholders (VP/ED/MD).
- Strong influencing and negotiation skills across Operations, Technology, Audit, and Compliance.
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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