Join Control Management and help protect JPMorganChase from operational, regulatory, and reputational risk while enabling innovation. Work in a fast-paced, collaborative team where you influence decisions, investigate issues, and strengthen controls across critical operations functions. Grow your career by solving complex problems, leveraging automation, and delivering measurable impact from day one.
As a Control Manager within Asset & Wealth Management Operations Controls, you identify and assess operational risks, design and evaluate controls, and manage issues and control deficiencies across a defined operations function. You provide risk and control expertise to enable strategic initiatives, support process mapping and walkthroughs, and ensure alignment with policies and regulatory expectations. You monitor the control environment through meaningful metrics and reporting, driving resilience and continuous improvement through partnership and disciplined execution.
Job Responsibilities
- Develop and monitor risk and control frameworks to strengthen operational resilience.
- Enable strategic initiatives by advising on control design and connecting risks across lines of business.
- Influence operational teams on key risk and control decisions and remediation priorities.
- Perform walkthroughs and process mapping to identify risks and design effective controls.
- Test controls and evaluate control performance to maintain an effective control environment.
- Ensure operational practices comply with standards, policies, and regulations.
- Monitor operational risk and control health continuously and escalate emerging issues.
- Manage issue and action plan workflows end-to-end, including root-cause analysis and validation.
- Define meaningful metrics and enhance reporting to evidence control effectiveness.
- Automate controls reporting where appropriate to improve efficiency and consistency.
- Partner across Legal, Finance, Compliance, Risk, and global stakeholders to drive outcomes.
Required Qualifications, Capabilities, and Skills
- Hold a bachelor’s degree or equivalent qualification.
- Bring 7+ years of experience in financial services, process improvement, or risk management.
- Operate proficiently in Microsoft Office (Word, Excel, PowerPoint).
- Apply strong analytical and problem-solving skills to assess risk and drive remediation.
- Demonstrate curiosity and ability to dive deep into operational details and root causes.
- Collaborate effectively with strong interpersonal skills and positive team orientation.
- Communicate clearly and influence stakeholders across functions and geographies.
Preferred Qualifications, Capabilities, and Skills
- Leverage experience supporting operations functions such as Middle Office or Regulatory Reporting.
- Apply control testing, RCSA, and issue management experience to strengthen governance outcomes.
- Utilize automation or analytics tools to enhance control reporting and monitoring.
- Build dashboards and metrics that evidence control health and operational risk themes.
- Drive efficiency through strategic solutions that reduce manual touchpoints and error rates.
- Partner proactively with stakeholders to navigate complex decisions and deliver shared accountability.
- Contribute innovative approaches that future-proof the operating model and control environment.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- Bachelor’s degree or equivalent qualification
- 7+ years of experience in financial services, process improvement, or risk management
- Proficiency in Microsoft Office, including Word, Excel, and PowerPoint
- Strong analytical and problem-solving skills
- Ability to investigate operational details and root causes
- Strong collaboration and interpersonal skills
- Clear communication and ability to influence stakeholders across functions and geographies
- Experience supporting Middle Office or Regulatory Reporting operations
- Experience with control testing, RCSA, and issue management
- Experience using automation or analytics tools for control reporting and monitoring
- Experience building dashboards and metrics for control health and operational risk
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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