Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
This role is required to report to our SHI Somerset, NJ office on a hybrid structure.
Role Description
Negotiate and administer contracts for the resale of software, hardware, cloud solutions, and IT services.
Administer requests for contractual forms, documents, and customer contracts as per agreed terms.
Maintain documentation to support contract administration and execution.
Participate in the preparation and development of contractual provisions and contract proposals.
Review Customer and Partner/Vendor agreement terms to ensure consistency with SHI standards.
Interface with SHI Salesforce and internal departments to develop contractual documents and negotiate terms.
Review contracts with Customers and Vendors for risk and address redlines.
Manage high volume activity while ensuring Service Level Agreement (SLA) responses are met and escalated as required.
Create executive summaries of contract proposals and review for contractual issues to report to management for resolution.
Prepare and distribute final contract documents to all listed contacts.
Analyze contract-related information and capture relevant data in appropriate systems for customer-facing teams.
Behaviors and Competencies
Negotiation: Can identify opportunities for compromise, propose solutions, and take action to influence outcomes without explicit instructions.
Analytical Thinking: Can apply critical thinking to analyze data, identify patterns, and make basic inferences.
Attention to Detail: Can identify errors or inconsistencies in work and make necessary corrections.
Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.
Conflict Resolution: Can mediate conflicts between individuals.
Productivity: Can identify opportunities for process improvement, propose solutions, and take action to increase productivity without explicit instructions.
Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities.
Ethics: Can identify ethical dilemmas, propose solutions, and take action to uphold ethical standards without explicit instructions.
Risk Management: Can take calculated risks when the potential for reward outweighs the potential for loss.
Skill Level Requirements
Ability to understand contract context - Basic
Ability to meet SLAs and manage high-volume activity - Basic
Ability to multitask and complete tasks with efficiency and accuracy - Basic
Other Requirements
Completed Bachelor's degree (English, Communications, Journalism, Public Relations, or Marketing preferred)
1-3 years experience with contracts
Experience using the Microsoft Office Suite - Word and Track Changes, Excel, Outlook, SharePoint
The estimated annual pay range for this position is $50,000 - $80,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Skills Required
- Completed Bachelor's degree (preferred majors: English, Communications, Journalism, Public Relations, or Marketing)
- 1-3 years experience with contracts
- Experience using Microsoft Office Suite (Word with Track Changes, Excel, Outlook, SharePoint)
- Ability to understand contract context (basic)
- Ability to meet SLAs and manage high-volume activity (basic)
- Ability to multitask and complete tasks with efficiency and accuracy (basic)
- Work on hybrid schedule and report to SHI Somerset, NJ office
- Familiarity with Salesforce (interface with SHI Salesforce)
SHI International Corp. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SHI International Corp. and has not been reviewed or approved by SHI International Corp..
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Healthcare Strength — Feedback suggests the medical, dental, vision, and pharmacy offerings are comprehensive, with multiple plan options, telemedicine access, and solid ancillary coverage.
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Wellbeing & Lifestyle Benefits — Feedback suggests onsite fitness centers, wellness programs that can reduce premiums, and discounts/purchase programs provide meaningful lifestyle support.
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Strong & Reliable Incentives — Feedback suggests commission structures in sales and premium totals in certain technical presales roles create notable upside potential for strong performers.
SHI International Corp. Insights
What We Do
Think of SHI as your personal technology concierge. We connect your team with the IT solutions and services you need to support your organizational growth and employee experience. Whether you’re building a modern hybrid workplace, defending against an evolving threat landscape, making the cloud work harder for you, or searching for ways to optimize your software portfolio, our friendly 6,000-person team is ready to solve what’s next for your organization. Our in-house data center integration, device configuration, and deployment and license advisory services, plus our top-tier status with vendors and flexible financing make life simpler for IT decision makers. Execute your IT vision with stress-free, scalable solutions you – and your people – will love. SHI is proud to be the largest Minority/Woman Owned Business Enterprise (MWBE) in the United States.
