Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
How will you make an impact?
The Contracts Administrator role for the Software Business Unit within the Chromatography and Mass Spectrometry Division (“CMD”) within Thermo Fisher Scientific constitutes a Contracts professional responsible for administration and support of Software Licence and Contract Renewals. This individual will work closely with the Contracts Team, Commercial Team, Order Management departments, Legal, Operations and Finance departments, to ensure timely creation of customer entitlements, and reoccurring revenue protection.
What will you do?
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Handle customer accounts and entitlements across our Software Portfolio, from Licences through to Support and Maintenance Contracts through relevant Customer Relationship Management (CRM) tools.
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Coordinating with Commercial, Business Unit Partners and Operations to ensure process adherence and that policies are implemented to support timely Contract processing.
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Resolve and document customer issues in a timely manner.
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Support New Product Introductions by engaging with License and Part Number creation and management as well as delivering a digital-delivery-first strategy.
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Support process improvement projects to achieve operational efficiencies and standardization.
Who do we look for?
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High School Diploma / Bachelor’s Degree or equivalent experience
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At least 1 year of experience with licensing and contracts (or relevant education) – preferably handling or coordinating licences and contracts
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Knowledge of MS Office and SAP, CRMs experience is a plus
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Problem-solving skills and attention to detail.
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Strong written and verbal communication skills.
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Able to work independently and manage time effectively.
Starting salary from 22 100 EUR yearly.
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What We Do
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
Why Work With Us
You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.
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