Contracts Specialist

Posted Yesterday
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Hiring Remotely in USA
Remote
Mid level
Internet of Things • Cybersecurity
The Role
Negotiate and administer customer, vendor, partner, and commercial technology agreements throughout the contract lifecycle. Draft and redline SaaS agreements, MSAs, NDAs, DPAs, reseller contracts, and vendor agreements; manage approvals, signatures, renewals, amendments, obligations, and risks. Partner with Sales, Finance, and Security to resolve deal blockers, respond to security and privacy questionnaires, and improve contract templates, playbooks, and clause libraries.
Summary Generated by Built In
We're looking for a Contracts Specialist to join our Operations team. You will own the day-to-day negotiation and administration of customer, vendor and partner agreements, helping our Operations team close deals quickly while protecting the company. 
This role suits someone with 2–5 years of commercial contracting experience in tech who is ready to negotiate independently and wants to own the contract lifecycle process for a rapidly growing company. 

Key Responsibilities
  • Draft, review and negotiate commercial agreements, including SaaS subscription agreements, MSAs, order forms, NDAs, DPAs, reseller and vendor contracts. 
  • Redline customer and vendor paper, and escalate non-standard terms with a clear recommendation. 
  • Partner with Sales, Finance, and Security to resolve deal blockers and keep contracts on schedule for quarter-end. 
  • Manage the contract lifecycle, from intake and approvals through signature, storage, renewals and amendments. 
  • Track key obligations, renewal dates and SLAs, and flag risks before they become problems. 
  • Maintain and improve templates, clause libraries and fallback positions as the business scales. 
  • Respond to customer security, privacy and procurement questionnaires in coordination with the relevant teams. 


Skills, Knowledge, and Expertise
Required 
  • 2–5 years of experience negotiating and administering commercial contracts, ideally at a software, SaaS or technology company. 
  • Working knowledge of key commercial terms. 
  • Experience negotiating directly with customers, vendors or their counsel, with sound judgment about when to escalate. 
  • Strong written communication and attention to detail; you can explain a contract risk in plain language to a sales rep. 
  • Ability to manage a high volume of agreements and shifting priorities, especially at quarter-end. 
  • Comfort with Microsoft Word (including track changes), Excel and e-signature tools such as DocuSign. 

Nice to Have 
  • Bachelor's degree in business, legal studies, supply chain or a related field, or equivalent experience. 
  • Familiarity with privacy and security frameworks (GDPR, CCPA, SOC 2) as they appear in customer contracts. 
  • Experience building playbooks or training sales teams on contract basics. 

About
Portnox is a cloud-native enterprise access control provider that helps organizations secure every identity - human and non-human - across networks, applications, and infrastructure. As identities, devices, and workloads multiply across modern environments, Portnox enables continuous access verification based on identity context, device posture, and risk signals. Its unified platform brings together passwordless authentication, access control, continuous policy enforcement, and automated response through a single policy engine. Portnox gives security and IT teams real-time visibility into everything connecting and the ability to quickly restrict, quarantine, or revoke non-compliant access. Today, Portnox actively manages more than one million devices worldwide, secures 40 million authentication sessions, and blocks over one million unauthorized access attempts every day. Learn more at www.portnox.com and follow Portnox on LinkedIn.

Skills Required

  • 2-5 years of experience negotiating and administering commercial contracts, ideally at a software, SaaS, or technology company
  • Working knowledge of key commercial contract terms
  • Experience negotiating directly with customers, vendors, or their counsel
  • Sound judgment about when to escalate non-standard contract terms
  • Strong written communication and attention to detail
  • Ability to explain contract risks in plain language to sales representatives
  • Ability to manage a high volume of agreements and shifting priorities
  • Comfort with Microsoft Word, including track changes
  • Comfort with Microsoft Excel
  • Comfort with e-signature tools such as DocuSign
  • Bachelor's degree in business, legal studies, supply chain, or a related field, or equivalent experience
  • Familiarity with GDPR, CCPA, and SOC 2 as they appear in customer contracts
  • Experience building contract playbooks or training sales teams on contract basics

Portnox Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Portnox and has not been reviewed or approved by Portnox.

  • Healthcare Strength — Health coverage includes company‑paid premiums for an individual high‑deductible plan and multiple medical options, with disability and life insurance covered by the employer. Feedback suggests this reduces monthly costs while preserving choice and core protections.
  • Leave & Time Off Breadth — Time‑off policies include unlimited vacation for U.S. employees and dedicated emergency paid leave. Feedback suggests the breadth of leave supports work‑life balance during both planned and unplanned needs.
  • Parental & Family Support — Paid maternity, paternity, and adoption leave are provided in the U.S. to support families. Feedback suggests these provisions are meaningful additions to the total rewards package.

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The Company
HQ: Austin, TX
65 Employees
Year Founded: 2007

What We Do

The connected world is evolving. Every day. Every hour. Every minute. More devices are connecting to the corporate network from remote locations as employees travel or work remotely. Do you know how many PCs, tablets and smartphones are connected to your organization’s network right now? Both on and off campus? How many Internet of Things (IoT) devices such as printers, smart TV and HVAC systems are hooking up? Does your organization have a Bring Your Own Device (BYOD) policy at play? Do you have guest and contractor connections? All of these expose the corporate network to threats and make the task of securing it more complex. Portnox provides next-generation network access control and management solutions that enable organizations to reduce risk and enforce security policy compliance. The company’s products provide automated security, visibility and control for every device accessing the network including Internet of Things (IoT), BYOD, mobile and unmanaged systems. Portnox products are easy to deploy and manage, scalable and adapt to evolving customer needs. The company has been recognized for its innovations by Info Security Products Guide, Cyber Security Excellence Awards, IoT Innovator Awards, Computing Security Awards, Best of Interop ITX and Cyber Defense Magazine. Portnox has offices in the U.S. and EMEA. Visit us at www.portnox.com, and follow us on LinkedIn, Twitter and YouTube.

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