Contracts Manager

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable hospitality at scale, helping brands to do more with less, and making every guest feel like a regular.

We are looking for an experienced Contracts Manager to join the Olo Legal Team and support our Sales, Customer, and Partnerships teams. Reporting to the VP, Deputy General Counsel, you will oversee a variety of commercial agreement negotiations, contract drafting, and templates. Our colleagues look to us to assess risk and provide clear guidance, while meeting Olo’s business objectives, so you should be detail-oriented, efficient, and able to work independently with commercial contracts. As part of a small legal team at a growing company, you will have the opportunity to broaden your skill set while serving a crucial, high visibility role at Olo. 

You can work remotely from anywhere in the U.S. or at Olo's headquarters in NYC.

What You'll Do

• Review, draft, and negotiate a variety of commercial agreements, including master services agreements, order forms, vendor services agreements, NDAs, service provider agreements, and terms of use
• Manage existing contract renewals, non-renewals, extensions, terminations and amendments
• Ensure material legal data is accurate and up-to-date in our contract management system
• Draft, maintain, and update contract templates
• Lead and participate in projects to increase the efficiency of commercial legal support and help scale the commercial legal function
• Work closely with the revenue generating teams and proactively establish relationships with other departments
• Project manage and participate in ad-hoc contract reviews and audits
• Create commercial legal policy and process that will impact the entire organization as it matures and grows
• Serve as a subject matter expert on contractual requirements and approval workflows
• Respond to inquiries on contract interpretation and compliance
• Stay informed and up to date on relevant legal and regulatory changes

What We'll Expect From You

• Bachelor’s degree, plus Certified Commercial Contracts Manager (CCCM), Certified Federal Contracts Manager (CFCM) or Certified Professional Contracts Manager (CPCM) credentials are preferred
• 5+ years of contract management experience, preferably for an in-house legal department
• Excellent verbal and written communication skills, and the ability to interpret a variety of written and verbal instructions
• Experience with contract management tools, including Salesforce
• High degree of comfort and proficiency with Microsoft Word
• Ability to work independently and as part of a close knit team, and the ability to prioritize and execute tasks in a high-pressure environment
• Ability to handle privileged, confidential and sensitive information in an appropriate and professional manner

About Olo

Olo (NYSE: OLO) is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 700 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.

We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S. If you're in the New York City area, you can choose to work remotely or from Olo's headquarters, on the 82nd floor of One World Trade Center.

We offer great benefits, such as 20 days of paid time off, 10 separate sick days, 11 holidays, plus year-end closure, health, dental, and vision coverage for yourself and your family, a 401k match, remote-office stipend, company equity, a generous parental leave plan, volunteer time off, gift matching policy, and more!

Our best estimate of the compensation range for this opportunity is $84,114 - $114,563 annually, depending on the experience you bring and your location. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.

We encourage you to apply!

We value diversity. At Olo, we know a diverse and inclusive team makes our workplace better. Don't meet every single qualification in the job description? Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace that is free from discrimination and harassment; this allows us to make better decisions and better serve the communities we’re a part of. So if you're excited about this role but your previous experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status. 

California Residents: CCPA notice