Contracts Manager

Atlanta, Georgia, United States of America

Extraordinary Care. Extraordinary Careers.

With one of the nation’s largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.

Our unique business model combines the personal touch of locally operated pharmacies with the robust support of our Atlanta-based corporate team, ensuring best-in-class pharmacy care for our customers.

Why Guardian Pharmacy? We’re reimagining medication management and transforming care.

Who We Are and What We’re About:

Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.

We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.

The Role:

The Contracts Manager is responsible for Guardian’s contract lifecycle process from initiation to execution, ensuring accountability, consistency, and efficiency throughout, as well as for drafting, editing, analyzing and negotiating a variety of contracts, with a focus on customer-facing and vendor agreements.

Day-to-Day Responsibilities:

• Lead procurement, implementation and management of a new CLM system and other technologies to facilitate Guardian’s contract lifecycle;
• Manage contract lifecycle from inception through execution, renewal, amendment, and termination;
• Develop, maintain, and operationalize the Legal Department’s contract playbook;
• Draft, review, and negotiate certain agreements such as pharmacy product and service agreements, business associate agreements (BAAs), and confidentiality agreements, while escalating issues to attorneys for review and direction as needed;
• Standardize intake processes and develop tracking strategies for agreements;
• Implement training programs to ensure all stakeholders understand contracting processes, CLM system usage, and compliance requirements;
• Develop actionable metrics (e.g., contract cycle time reduction, renewal rates, user satisfaction, pharmacy under/over usage) to inform allocation of resources and operational efficiency; and
• Other essential functions and duties may be assigned as needed.

Education and/or Certifications:

• Bachelor’s degree required

Skills and Qualifications:

• 5 to 10 years of experience minimum in contract management.
• Experience implementing and managing CLM systems.
• A demonstrated understanding of the customer and supplier-side contracting process and of working with internal clients and third parties with appropriate creativity and judgment.
• Strong verbal, written, negotiation and interpersonal skills, including the ability to read and interpret legal language and to identify and mitigate risk/exposure points, as well as to communicate and collaborate effectively with others at all levels of the organization.
• Highly organized, detail-oriented, and capable of managing multiple tasks simultaneously and efficiently and prioritizing work effectively in a fast-paced environment.
• Ability to work with minimal supervision or direction using a high degree of independent analytical judgment.
• Proficiency in Word, Excel, PowerPoint, contract and document management systems, and capability of demonstrating proficiency with various Guardian systems required. Experience with MS Access and Salesforce strongly preferred.

What We Offer:

Emotional well-being and physical health are important, which is why our employees receive a generous benefits package and a work culture that supports our core value of, “Treat others as you would like to be treated.”

Compensation & Financial

• Competitive pay
• 401(k) with up to 3.5% company match (1)

Family, Health & Insurance Benefits (1), (2)

• Multiple health plan options including copay (FSA-eligible) and HSA eligible plans
• Wellness Incentive Program
• Dental and Vision plans
• Company-paid basic life, AD&D and long-term disability coverage
• Optional employee, spouse, and child life/AD&D insurance
• Optional accident, critical illness, and short-term disability coverage
• Dependent Care Flexible Spending Accounts
• Employee Assistance Program (EAP)

Time Off 

• Paid holidays and sick days
• Generous vacation benefits based on years of service

(1) Eligibility begins the first of the month following 30 days of employment

(2) Full-time employees only, excluding EAP which is available to all Guardian employees

The Guardian Difference

Our clients require pharmacy services that aren’t “cookie cutter.” That’s why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients’ needs.

Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location.

Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever-changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today’s dynamic business environment.

At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce.

Join us to discover what your best work truly looks like.