Everbridge, a global leader in critical event management helps enterprises and government organizations anticipate, mitigate, respond to, and recover from critical events keeping people safe and organizations running. It delivers this primarily through its SaaS-based Critical Event Management (CEM) platform, along with managed services and support.
We’re hiring a Contracts Manager to serve as front-line contracting support for U.S. Public Sector opportunities including ownership of the Legal workstream for RFP responses and to provide commercial renewal execution support. This role will also help build and improve contracting processes, especially across SLED, RFPs, and renewals, and may take on additional responsibilities within the Legal function (e.g., insurance program support and intellectual property
What you'll do:
- Review, negotiate, and manage SLED agreements from intake through signature (customer terms, award documents, exhibits/addenda, and required forms).
- Identify and drive resolution of common public-sector issues (required clauses, certifications, insurance, data/privacy/security requirements), partnering with internal stakeholders as needed.
- Help develop and standardize SLED contracting playbooks, templates, and intake/triage processes to reduce cycle time and improve consistency.
- Own the Legal portion of RFP/RFI responses: intake, project planning, deadline management, drafting legal responses, and coordinating cross-functional inputs.
- Build and maintain reusable response assets (standard language, “must-have” exceptions, review checklists) and continuously improve the RFP Legal response process.
- Support the channel sales team by negotiating reseller agreements and resolving issues that arise when selling to end-customers
- Support renewal execution by triaging customer terms at renewal, resolving PO vs. quote conflicts, and ensuring clean documentation and order mechanics.
- Provide guidance on renewal mechanics (auto-renewal language, notice timing, short extensions/bridge language, and common renewal exceptions requiring approvals).
- Develop and improve renewal workflows (templates, approval paths, escalation rules, and “renewal hygiene” practices) with Legal Ops and cross-functional partners.
- Contribute to other Legal team priorities within scope, which may include insurance program administration/support (e.g., certificates, contracting-related insurance questions, coordination with brokers) and intellectual property support (e.g., intake/coordination for trademarks, basic IP terms triage, and routing to counsel as appropriate).
- Take on other Legal operational responsibilities to help keep work moving and improve team scalability.
Drafting, reviewing, redlining, and negotiating a variety of agreements (MSAs, NDAs, DPAs, SOWs, SaaS agreements).
Public Sector (SLED/SLG) contracting
RFP legal response ownership
Channel sales, Commercial renewals + Customer contracting admin
Additional Legal support
What you'll bring:
- Experience supporting public sector contracting (SLED) and comfort navigating procurement-driven customer terms.
- Experience supporting RFP responses, including drafting legal sections and managing deadlines across stakeholders.
- Working knowledge of renewal contracting workflows (auto-renewal, notice, PO term conflicts, order/quote mechanics).
- Demonstrated ability to build and improve process (templates, playbooks, workflows, intake/triage).
- Strong project management, attention to detail, and clear, practical communication skills.
Preferred Experience/Qualifications
- Familiarity with common SLED procurement vehicles and post-award modifications.
- Experience improving contracting operations (playbooks, clause libraries, CLM/intake workflows).
- Understanding of revenue impact, deal structure, pricing terms
- Experience with CLM platforms (e.g. Salesforce)
- Familiarity with AI-enabled tools for contract review, redlining, and workflow automation
- Strong working knowledge of Microsoft 365, collaboration tools (e.g. Slack), document tools (e.g. Adobe), and the ability to quickly learn and adapt to new legal tech and workflow automation tools
- Experience supporting channel sales with a working knowledge of channel sales model, as well as negotiating reseller and distributor – var agreements
Skills Required
- Experience supporting public sector contracting (SLED)
- Experience supporting RFP responses
- Working knowledge of renewal contracting workflows
- Strong project management skills
Everbridge Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Everbridge and has not been reviewed or approved by Everbridge.
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Healthcare Strength — Healthcare coverage appears broad, with medical, dental, vision, telehealth, disability, life/AD&D, and FSA/HSA options described. Wellness elements like an EAP and mental-health support are also included, which can add practical value beyond base pay.
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Retirement Support — Retirement offerings include a 401(k) plan with employer matching and an ESPP, indicating multiple ways to build longer-term financial value. Match details are sometimes specified externally, but the presence of a match and purchase program is consistently referenced.
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Leave & Time Off Breadth — Time-off benefits include flexible PTO plus paid volunteer time, providing both personal flexibility and community-focused leave. Paid holidays and new-hire PTO amounts are also described in some materials, suggesting a reasonably complete time-away menu.
Everbridge Insights
What We Do
Keeping People Safe and Businesses Running. Faster. Everbridge, Inc. (NASDAQ: EVBG) is a global software company that provides enterprise software applications that automate and accelerate organizations’ operational response to critical events in order to Keep People Safe and Businesses Running™. During public safety threats such as active shooter situations, terrorist attacks or severe weather conditions, as well as critical business events including IT outages, cyber-attacks or other incidents such as product recalls or supply-chain interruptions, over 5,300 global customers rely on the company’s Critical Event Management Platform to quickly and reliably aggregate and assess threat data, locate people at risk and responders able to assist, automate the execution of pre-defined communications processes through the secure delivery to over 100 different communication devices, and track progress on executing response plans.
