Contracts and Chargeback Specialist

Posted 15 Days Ago
Be an Early Applicant
Shreveport, LA
In-Office
Junior
Software • Pharmaceutical
The Role
The Contracts/Chargeback Specialist manages contract pricing, customer eligibility, and chargebacks, collaborating with manufacturers and GPOs while analyzing data and resolving discrepancies.
Summary Generated by Built In

About Us

Morris & Dickson is a leading pharmaceutical distribution company dedicated to serving independent pharmacies with reliability, integrity, and innovation. With over 180 years of experience, we take pride in delivering life-saving medications while upholding the highest compliance and safety standards. Join a dynamic team where your work directly impacts public health and safety.


Role Overview


As a Contracts/Chargeback Specialist, you will be responsible for maintaining contract pricing, customer membership, and managing chargebacks across multiple Group Purchasing Organizations (GPOs), including PHS and Apexus. This role involves collaboration with manufacturers, GPOs, and internal teams to ensure customers receive accurate contract pricing.


Schedule: Full time, Monday - Friday


Responsibilities

  • Maintain and update contract pricing, customer eligibility, renewals, terminations, and files.
  • Proactively identify and resolve pricing or customer data discrepancies.
  • Collaborate with manufacturers, internal teams, and GPOs for accurate and timely updates.
  • Manage a high volume of chargeback lines and ensure timely responses.
  • Build and maintain strong relationships with external partners.
  • Analyze data using Excel, text files, or access databases.
  • Work collaboratively with team members and cross-train on departmental functions.
  • Identify opportunities to improve processes and streamline programs.


Requirements

  • HS Diploma or equivalent required, College Degree is a bonus
  • Proficiency in MS Office, specifically MS Excel
  • Related business experience in accounting, auditing, or data analysis preferred


Desired Attributes

  • Exceptional organization, time management, and communication skills.
  • High attention to detail and ability to manage multiple projects.
  • Strong analytical and problem-solving abilities.
  • Team-oriented with a self-starter mentality.
  • Eagerness to learn new skills and expand knowledge.


Comprehensive Benefits

  • Medical, Dental, and Vision Insurance
  • HRA, HSA, and FSA reimbursement accounts
  • Basic & Voluntary Life Insurance
  • Short & Long-term Disability Insurance
  • Paid Time Off
  • Paid Holidays
  • Fitness Program Reimbursement
  • Employee Assistance Program
  • 401K Savings Plan with a company match


Why You'll Love Working with Us

At Morris & Dickson, we are committed to empowering our employees by equipping them with the necessary tools, autonomy, and flexibility to succeed. We foster a collaborative environment where every voice is valued, and each contribution is recognized. Together, we play a vital role in supporting the essential operations of independent pharmacies nationwide.

Top Skills

Excel
MS Office
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The Company
HQ: Shreveport, LA
185 Employees
Year Founded: 1841

What We Do

Morris & Dickson is the industry’s largest independent full-line and specialty pharmaceutical distributor with a singular focus of reliable, next-day delivery of drugs and related products to health systems, independent pharmacies, specialty pharmacies, and alternative care facilities. Doing business the right way since 1841, Morris & Dickson continues to grow to meet customers’ needs with over 30,000 SKUs of pharmaceutical and healthcare products found in our state-of-the-art, 12-acre automated distribution center, located in Louisiana.

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